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Swiss KM Forum event on 'KM Supporting Service Innovation' 19th March 2009 - 0 views
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" The service sector is growing at a fast rate and competitive advantage is gained mainly through development of innovative services. Understanding Service Innovation has become an imperative, a critical competence. We have joined forces with our partner KnowledgeBoard to co-edit the publication: "Supporting Service Innovation through Knowledge Management - Practical Insights & Case Studies""
Overcoming emotional barriers to sharing knowledge - 0 views
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" link through Knwoledge Borard to article written by Richard McDermott and Carla O'Dell in 2001, contains some really useful insights"
10 critical success factors in building CoPs - 0 views
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"klink through Knowledge board to article written by Richard McDermott in 2000, still vey useful and valid points - worth a read"
IBM move from KM to 'Knowledge Sharing' - 0 views
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" Interesting write-up on Knowledge Board about the change in approach for IBM"
KM glossary... - 0 views
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" useful to share with CoP members..."
Knowledge Board discussion on 'Role of Knowledge Manager' - 0 views
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" This example from Steve Denning is useful and relevant to our ALG discussion on 6th December"
Social Media on the Inside... - 1 views
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"Interesting Knowledge Board article on the use of Social Media inside organisations to increase internal interactions. "
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