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Andrew Stewart

Changing Higher Education: Who are our customers for education? I. The employer as cust... - 0 views

  • Perhaps, instead of viewing students and their parents as our customers for education, we should view the future employers of our students as our real customers
    • Andrew Stewart
       
      All sorts of tie ins i.e. curriculum design through employer engagement
  • both future employers, and society generally
  • described higher education as being in the knowledge chain management business(What business are we in?, March 1, 2006)
  • ...8 more annotations...
  • moving new knowledge quickly to potential end users
  • graduates become a key part of the knowledge supply chain which moves knowledge from the creators and explicators to the users
  • provide the student with skills and knowledge that will enable the future employer to better succeed in a knowledge economy
  • they also challenge us because they find our graduates can’t write or speak well enough, do not think critically or creatively enough, and don’t know enough about the world outside their field
  • educational experience emphasizes  development of fundamental basic skills that will have lifetime utility such as critical thinking, creativity, entrepreneurship, communication, cultural understanding, etc
  • life-long sequence of “just-in-time” educational experiences
  • Rather they are “independent partners” who have invested in an education that will enable them to become valued contributors to their institution’s knowledge chain
  • Thus one might envisage that competition in quality and scope of  continuing education might soon become a significant element of higher education.
Andrew Stewart

Wade Armstrong: Knowledge Supply Chain Management - 0 views

  • My father argues that inventory is held in the universities, which create and collect knowledge, but I’d say that knowledge inventory is much more held in the hands of university graduates, who store knowledge in case their employers ever need it.
  • Right now, we ask people to get the most knowledge, when they have the least ability to predict what they’ll do for a living. As a consequence, businesses need to send people out for training in basic things, like public speaking and conflict resolution.
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