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Brendan Murphy

Margaret J. Wheatley: Goodbye, Command and Control - 0 views

www.margaretwheatley.com/...goodbyecommand.html

margaret wheatley administration education leadership management leader jhuiste vision

shared by Brendan Murphy on 03 Aug 10 - Cached
  • We sought prediction and control, and also charged leaders with providing everything that was absent from the machine: vision, inspiration, intelligence, and courage
  • productivity gains in truly self-managed work environments are at minimum thirty-five percent higher than in traditionally managed organizations
  • There is both a need to have more autonomy in one’s work, and strong evidence that such participation leads to the effectiveness and productivity we crave.
  • ...17 more annotations...
  • We never effectively control people with these systems, but we certainly stop a lot of good work from getting done.
  • creating systems of relationships where all members of the system benefit from their connections.
  • People organize together to accomplish more, not less
  • Whenever we look at organizations as machines and deny the great self-organizing capacity in our midst, we, as leaders, attempt to change these systems from the outside in
  • Most of us know that as people drive to work they're wondering how they can get something done for the organization despite the organization
  • They are tinkering in their local environments, based on their intimate experience with conditions there and their tinkering shows up as effective innovation
  • solutions cannot be imposed; they have to remain local.
  • If people are clear about the purpose and true values of their organization, their individual tinkering will result in system wide coherence.
    • Brendan Murphy
      Brendan Murphy on 03 Aug 10
       
      This is why we have to develop a clear and shared vision.
  • Clarity about who we are as a group creates freedom for individual contributions.
  • If conformity is the goal, it will kill local initiative.
  • People develop new levels of trust for one another that show up as more cooperation and more forgiveness
  • But you can't direct people into perfection; you can only engage them enough so that they want to do perfect work.
  • They need information, access to one another, resources, trust, and follow-through
  • Ultimately, we have to rely not on the procedure manuals, but on people’s brains and their commitment to doing the right thing.
  • the higher you are in the organization, the more change is required of you personally
  • Commitment and loyalty are essential in human relationships. So how can we pretend we don't need them at work?
  • Employability in lieu of mutual commitment is a cop-out.
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