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ITSM - IT Service Management - BMC Software - 0 views

www.bmc.com/...it-service-management.html ITSM ITIL herramientas TIC HelpDesk software
shared by Enrique Alvarez on 15 Feb 14 - No Cached
  • Enrique Alvarez on 15 Feb 14
     
    Soluciones, Nivel: Medio, Alto
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Service Management Resources Service Catalog - 5 views

its.ucsc.edu/itsm.html ITSM ITIL herramientas TIC Metodologías Governance_TI Mejores Practicas
shared by Enrique Alvarez on 25 Jan 14 - No Cached
  • Enrique Alvarez on 25 Jan 14
     
    Ejemplo Catalogo de Servicios / Service Catalog
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Services | IT Services Stanford University - 4 views

itservices.stanford.edu/services ITSM ITIL herramientas TIC Metodologías Governance_TI Mejores Practicas
shared by Enrique Alvarez on 25 Jan 14 - Cached
  • Enrique Alvarez on 25 Jan 14
     
    Ejemplo de Catalogo de Servicios / Service Catalog
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Information Security - Business Information - Information Management | ISACA - 0 views

www.isaca.org/...-for-Information-Security.aspx ITSM Metodologías Governance_TI Seguridad_IT Security
shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • A holistic and business-oriented approach to managing information security, and a common language for information security and business management to talk about information protection
  • Enrique Alvarez on 23 Jan 14
     
    BMIS - Business Model for Information Security 
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IT Process Wiki - 3 views

wiki.es.it-processmaps.com/...Portada ITIL ITSM TIC
shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • IT Process Wiki - el Wiki de ITIL®: El Wiki procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información - IT Infrastructure Library), la Gestión de Servicios de TI (ITSM) y ISO 20000, pero también de la gestión de procesos en general, ya que las técnicas de gestión de procesos son una herramienta indispensable para empresas que desean coordinar sus procesos TI con ITIL
  • Enrique Alvarez on 23 Jan 14
     
    IT Process Wiki - el Wiki de ITIL®: El Wiki procede de ITIL (Biblioteca de Infraestructura de Tecnologías de la Información - IT Infrastructure Library), la Gestión de Servicios de TI (ITSM) y ISO 20000, pero también de la gestión de procesos en general, ya que las técnicas de gestión de procesos son una herramienta indispensable para empresas que desean coordinar sus procesos TI con ITIL.
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Service Strategy : ITILNews.com - 0 views

www.itilnews.com/index.php ITSM ITIL Metodologías Governance_TI
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  • Enrique Alvarez on 23 Jan 14
     
    Consulta, Estudio
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ITIL Key Performance Indicators - IT Process Wiki - 1 views

wiki.en.it-processmaps.com/...TIL_Key_Performance_Indicators ITIL ITSM TIC Metodologías
shared by Enrique Alvarez on 23 Jan 14 - Cached
  • An extensive collection of ITIL Key Performance Indicators (ITIL KPIs) supports the introduction of a comprehensive framework for Process Controll. This includes regular quality assessments of the IT Service Management processes.
  • Enrique Alvarez on 23 Jan 14
     
    Consulta, Estudio
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ITIL Certification - ITIL Training and ITIL Foundation Certification - 0 views

www.myitstudy.com/...ITIL-Certification.asp ITSM Metodologías ITIL Governance_TI courses certification
shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • Enrique Alvarez on 23 Jan 14
     
    Capacitación, formación
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ProactivaNET® Gestion de Servicios TI - Herramientas - 0 views

www.proactivanet.com ITIL ISO20000 TIC ITSM herramientas HelpDesk
shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • Enrique Alvarez on 23 Jan 14
     
    Plataforma de Gestión de Servicios TI. Herramienta Software Soluciones
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ITSM 7.0, ITIL Framework, Infrastructure Library, FrontRange Solutions | Ticomix - 1 views

www.ticomix.com/...FrontRange-ITSM-7.0 ITSM ITIL HelpDesk software herramientas
shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • Enrique Alvarez on 23 Jan 14
     
    FrontaRange Service Management Soluciones
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Process Management Software, Change Management, IT Service Management - 1 views

helpdesksolutions.com.au ITSM HelpDesk software ITIL herramientas
shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • Enrique Alvarez on 23 Jan 14
     
    Soluciones
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Matriz RACI de ITIL - 0 views

es.it-processmaps.com/...itil-raci-matriz.html ITIL ITSM
shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • Enrique Alvarez on 23 Jan 14
     
    Consulta, Estudio
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Welcome to ITIL - 0 views

getitiltraining.net/itil-qualification-scheme.html ITIL ITSM herramientas TIC
shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • Enrique Alvarez on 23 Jan 14
     
    Capacitación
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International IT Service Management best practice guidance - 1 views

www.axelos.com/officialsite.asp Mejores Practicas best practice management PMI PMP ITIL ITSM TIC Metodologías
shared by Enrique Alvarez on 23 Jan 14 - No Cached
  • Enrique Alvarez on 23 Jan 14
     
    Consulta, Estudio
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IBM i information center - Example Disaster Recovery Plan - 1 views

pic.dhe.ibm.com/...index.jsp TIC TIC_Referentes Bibliotecas ITSM ITIL
shared by Enrique Alvarez on 24 Jan 14 - No Cached
  • Enrique Alvarez on 24 Jan 14
     
    Consulta, Estudio
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ITIL Service Catalogue: Service Catalogue : ITILNews.com - 4 views

www.itilnews.com/oduce_a_Service_Catalogue.html ITSM ITIL Herramientas Catalogo Servicio service catalog
shared by Enrique Alvarez on 24 Jan 14 - Cached
  • Enrique Alvarez on 15 Feb 14
     
    Consulta, Estudio
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Checklist Service Design Package SDP - IT Process Wiki - 2 views

wiki.en.it-processmaps.com/...ist_Service_Design_Package_SDP ITSM ITIL herramientas checklist
shared by Enrique Alvarez on 24 Jan 14 - No Cached
  • Enrique Alvarez on 24 Jan 14
     
    Consulta, Estudio
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