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The AI startup erasing call center worker accents: is it fighting bias - or perpetuating it? | Technology | The Guardian - 0 views

www.theguardian.com/...ogy-call-center-white-american

ITGS DS AI expression power values and ethics accent bias culture

shared by dr tech on 27 Aug 22 - No Cached

dr tech on 27 Aug 22

"But it also raises uncomfortable questions: is AI technology helping marginalized people overcome bias, or just perpetuating the biases that make their lives hard in the first place?"

<div class="cArrow"> </div><div class="cContentInner">"But it also raises uncomfortable questions: is AI technology helping marginalized people overcome bias, or just perpetuating the biases that make their lives hard in the first place?"</div>

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Speech recognition algorithms may also have racial bias | Ars Technica - 0 views

arstechnica.com/...thms-may-also-have-racial-bias

ITGS facial recognition algoritm bias equality of access

shared by dr tech on 25 Mar 20 - No Cached

dr tech on 25 Mar 20

"These systems weren't set up to be biased; it's likely that they were simply trained on a subset of the diversity of accents and usages present in the United States. But, as we become ever more reliant on these systems, making them less frustrating for all their users should be a priority."

<div class="cArrow"> </div><div class="cContentInner">"These systems weren't set up to be biased; it's likely that they were simply trained on a subset of the diversity of accents and usages present in the United States. But, as we become ever more reliant on these systems, making them less frustrating for all their users should be a priority."</div>

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