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"In a discussion of how to secure the "critical infrastructure" of the United States he described the phenomenon of compromised computer hardware - namely, chips that have hidden "back doors" inserted into them at the design or manufacturing stage - as "the problem from hell". And, he went on, "frankly, it's not a problem that can be solved"."

""We were sitting on metadata [information about emails, such as sender, recipient and time of delivery], so we knew it was only a matter of time before someone would come to us," says Mike Janke, Silent Circle's co-founder and chief executive. "Email was different - the rest of our products have no metadata, no IP logging, no way - but email was fundamentally broken.""