Group items tagged

Sims Memorial Library of Southeastern Louisiana University was the first U. S. library to launch a text message reference service. The article describes the rationale, funding, implementation, results, and integration of the service into the Library's suite of branded 'Ask A Librarian' reference services. Usage statistics and a breakdown of the types of questions are presented for the five-year history of the service. [ABSTRACT FROM AUTHOR] [Abstract from ESC Academic Search Complete database] Link: http://eds.a.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=8&sid=777400f5-917a-43a0-83b8-26cdc83f8315%40sessionmgr4003&hid=4103&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#db=a9h&AN=57137991 Stahr, B. (2011). Text Message Reference Service: Five Years Later. Reference Librarian, 52(1/2), 9-19. doi:10.1080/02763877.2011.524502

What is the current state of mobile services among academic libraries of the country's top 100 universities, and what are the best practices for librarians implementing mobile services at the university level? Through in--‐depth website visits and survey questionnaires, the authors studied each of the top 100 universities' libraries' experiences with mobile services. Results showed that all of these libraries offered at least one mobile service, and the majority offered multiple services. The most common mobile services offered were mobile sites, text messaging services, e--‐books, and mobile access to databases and the catalog. In addition, chat/IM services, social media accounts and apps were very popular. Survey responses also indicated a trend towards responsive design for websites so that patrons can access the library's full site on any mobile device. Respondents recommend that libraries considering offering mobile services begin as soon as possible as patron demand for these services is expected to increase. [Abstract from EBSCOHost Education Source: Full-text article available in ESC library databases.] Link: http://search.proquest.com.library.esc.edu/pqrl/docview/1691586122/5530379CBA1C4741PQ/3?accountid=8067 Yan Quan, L., & Briggs, S. (2015). A Library in the Palm of Your Hand: Mobile Services in Top 100 University Libraries. Information Technology & Libraries, 34(2), 133-148. doi:10.6017/ital.v34i2.5650

Robert, This link takes me to the ESC login, but after logging in I receive the following message: Failure to connect due an internal server error. I thought maybe this was due to a browser issue, but it occurred with Safari, FireFox & Chrome. I searched for and located the article online (http://ejournals.bc.edu/ojs/index.php/ital/article/view/5650/pdf) - the research is interesting. Research presented confirms that "mobile [library] services are already ubiquitous among the country's top universities". My university's library services, catalogs, databases, ebook collections, etc. are also all accessible via online access from the university's library website page and directly via a link every LMS course shell. We have standardized certain items in all our LMS course shells and a link to the university's library resources is one of these standardized course shell items. If students have the mobile LMS app on a tablet/phone, again, all library services, catalogs, databases, & I believe ebooks?, etc. are accessible.

To Mark: I added in a link to get to this article and to all the articles I posted in the commercial databases. It is very interesting that ALL the ERIC links work but all the commercial links directly to the full-text PDF articles do not. Robert, December 1, 2015 I am sorry about this. I copied the link directly. Perhaps it did not work because you have to log in to the database first. The link will not take you there because you need to authenticate first, etc. Anyway, you can find the article in the EBSCOHost Education Source by title in the ESC databases. I realize that you already found it at another web site. That's OK, too. As long as you can access it. -- Robert

This article examines technology trends in higher education and how they impact student habits and preferences in college libraries. A study was conducted among students at the Sam Houston State University in East Texas to investigate their usage of electronic devices and technologies such as text messaging, Twitter, podcasts, Really Simple Syndication (RSS) feeds, and social networks. Results indicate that students do wish that basic library services were available through the most popular social networking sites and Internet technologies. Topics include a review of literature consulted, methods used, and the demographics of the student body researched. [Abstract from ESC Academic Search Complete database] Link: http://eds.b.ebscohost.com.library.esc.edu/ehost/detail/detail?vid=7&sid=32d26eef-5aab-4af2-ad1a-c9624344797d%40sessionmgr115&hid=126&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ%3d%3d#AN=61993848&db=a9h Cassidy, E. D., Britsch, J., Griffin, G., Manolovitz, T., Shen, L., & Turney, L. (2011). Higher Education and Emerging Technologies: Student Usage, Preferences, and Lessons for Library Services. Reference & User Services Quarterly, 50(4), 380-391.

- The purpose of this paper is to get an insight in users' opinion on library resources/services on small screen mobile devices. Objectives were to establish which types of small screen mobile devices are used and to find out is there a tendency for using academic and educational contents on such devices. Furthermore, aim was to identify whether the users need mobile friendly library web site and services at all. Also, what library resources/services and to what extent respondents consider as the important ones for mobile friendly customization. Finally the results would serve as an orientation in building mobile friendly library web site and services. The author believed that the users were still unaware of the possibility of accessing library web sites and services through mobile devices in general; therefore, this survey also had a role of raising awareness and stimulating their interest. - The survey was focussed on small screen mobile devices with screen size up to seven inches (17.1 cm). Data collection was performed through a questionnaire containing ten questions. The authors received 295 questionnaires, out of which 285 were taken into account. - The survey found that the largest number of respondents own smartphone/tablet/phablet. The results show that small screen devices are, to some extent, used for educational, academic and informational purposes (reading of e-books and e-journals, education, data checking, internet searching and searching of handy information), but non-academic purposes still predominate (texting, reading e-mails, phone calls, taking pictures). Overall 64 percent of the respondents has expressed need for small screen mobile devices customized library resources/services, but there are 30 percent of undecided respondents. Pazur, I. (2014). Attitude of the rudjer boskovic institute's scientists to the small screen mobile devices library services. Library Hi Tech, 32(4), 628-644.

"Mobile devices and applications are expected to have a significant impact on teaching and learning in the near future. Yet colleges and universities are currently facing severe budget constraints and discretionary funding is restricted for new initiatives. The question addressed in this paper is: "What strategy should an institution of higher learning with limited resources use in adapting the capabilities of mobile devices to benefit its academic programs?" To help answer this question, students were surveyed to identify their perceptions on the importance of a selected set of mobile learning functions, their experience with using those functions, their recommendation for a mobile learning adoption strategy, and information on the particular mobile devices they possess. The recommended strategy was "pick and choose special capabilities to develop" with the selected functions being (1) Receive alerts and reminders about assignments and appointments concerning the course being taken; (2) Communicate individually with faculty, an advisor, or other students using voice, email, or text messaging; (3) Post or reply to items in a poll, discussion board, or other application; and (4) Download and review lesson materials from a course being taken." [Abstract from ERIC database.] Alden, J. (2013). Accommodating mobile learning in college programs. Journal of Asynchronous Learning Networks. 17(1), 109-122.