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In most agencies, holding customers accountable seems to be one of the bigger frustrations. Have you ever thought or said "why is it always our fault when a customer has a loss that is not covered? They knew that they didn't have that coverage." For agents serious about minimizing the potential of their agency facing an E&O claim, achieving a high level of customer accountability is a great goal to strive for. To achieve this goal may require some hard work and some new initiatives. Documentation is a key but documentation is more than just words in the system. Any agency will be hard pressed to hold their customers accountable without a file that is well documented. However, documentation by itself will not get it done. Agents need to fully understand that when an E&O claim happens, the E&O carrier will look to secure the actual file in question (paper or electronic) to see what it looks like and what it contains. Solid documentation that is handled promptly, is accurate and professional will make the E&O carrier's job much easier. Conversely, a file with sketchy documentation could prove to be a problem in an E&O matter. Effective handling of client interactions is very important. Every day, customers are asking questions, modifying coverages, etc. The questions (and the answers provided) should be fully documented in the agency management system. In addition, requests to delete or decline coverage or to modify coverage in some manner should be documented as well. But documentation only in the system may not be enough. The agency should have a procedure for confirming / memorializing the discussion. Without this, mistakes can occur. Possibly, what the agency heard is not what the customer requested or possibly what the customer advised is not what they really meant. Let's take the scenario that the agency has provided a personal lines umbrella proposal and the customer calls to advise your agency that they are not going to purchase this coverage. W

Your E&O policy is one of the most important coverages that an agency should have. Here are some key tips to help determine which coverage is the best fit. Do some homework on the various E&O carriers. Things to look at include: - How long have they been writing this coverage - What is their AM Best rating - What resources do they have to help you manage your E&O exposure

Berkshire Hathaway GUARD has begun offering Homeowners and Personal Umbrella coverage (click here) in Pennsylvania. Targeted markets include one- to four-family dwellings, renters, and condo unit owners. In addition, the product can accommodate situations where business and personal insurance needs overlap, providing coverage for residences owned by corporations or LLCs; dwellings held for rent (written under a Homeowners policy with an endorsement for rental units); home-sharing services (e.g., Airbnb); and residences where incidental business activities occur.

Recreational vehicles (RVs) offer a unique way to explore the great outdoors and embark on unforgettable adventures. Like any vehicle, RVs need insurance coverage to protect against potential risks. RV insurance is designed to provide financial protection in case of accidents, damages, theft, or liability claims related to your recreational vehicle. It typically includes mandatory and optional coverages tailored to RV owners' unique needs.

Commercial insurance offers coverage for large corporations and businesses. Commercial insurance coverage protects your business against risks that might hamper the company's growth and success. Commercial insurance is available in different varieties to cater to the requirements of several businesses. While some policies safeguard several financial aspects of the organization, others protect the reputation and establishment of the business.

Renters insurance is a kind of property insurance offering protection to tenants living in a rented dwelling. The policy offers coverage for personal property and liability claims, which are not due to structural issues of the property. Though renters insurance is not a legal requirement, many landlords get it to provide some tenant coverage.

Comprehensive and collision insurance are auto insurance coverages that cover the repair and replacement costs in the event of damage to your car. What differs between them is that they offer coverage for different types of perils that cause damage.

Ubezpieczamsieuk is a reliable online platform that offers various types of insurance policies to protect individuals, families, and businesses. From car and home insurance to life and health insurance, we provides a wide range of options to suit different needs and budgets. UK insurance offers competitive prices, easy-to-use online tools, and excellent customer service to ensure a hassle-free experience for its users. Whether you are looking for a new insurance policy or want to compare and switch to a better one, we are a great place to start.

Looking for reliable and affordable insurance coverage to safeguard your assets and future? Look no further than our top-rated insurance company! We offer a comprehensive range of Ubezpieczenia UK options to protect your home, car, business, and life. Our policies are tailored to suit your unique needs and budget, ensuring maximum coverage at minimum cost.

There are two kinds of animal insurances; at the first it is coming in small animals that are tamed for our domestic livings. Mostly we are calling them our pets, like dogs, cats or same sorts of small animals. Insurance company gives coverage of the medication and surgery even death of those beloved animals which are always companied by us.

These days were really beautiful when we were phoneless :) . Honestly speaking that when we had not phones, we enjoyed our privacy. But now after landline phone, there are cellular phones, and even in quality and coverage with lot of functions now we have Ferrari phone which is expensive and more than our image costly.

Joint Life insurance is simply a risk of two persons in single premium. This is wonderful product of insurance industry where two persons can get life insurance in single one premium, though it is little bit some more expensive rather than ordinary life insurance but its coverage is nicely protecting the rest of family of firm.

Give your life a better security by having best life insurance coverage with comparison from major insurance companies in India.

While buying a travel insurance one should be aware of the basics of it, how does it help during the cancellation of flights or delays, coverage limits, compensation to the family and also the exclusions of the policy.

thanks for sharing! this helps a lot!

The AM Best Underwriting Guides are very helpful to new commercial producers or experienced ones who want to learn about a new class of business. Each guide provides the appropriate lines of coverage for the desired class with Best's Hazard Index; SIC codes and Classifications; Related Classifications; Risk Descriptions; Materials & Equipment; a Narrative on the Lines of Liability; and an Underwriter's Checklist.

Too often, insuranceagencies tend to renew their Errors & Omissions coverage with the same limit they had during the previous policy period. If this has been the practice in your insurance agency for a number of years, there is a good chance the E&O limit is significantly outdated. While there is no magic formula for calculating the proper E&O limit, small agencies can still cause big E&O claims, so there are a few things to keep in mind.

The Hartford offered professional liability (also known as errors & omissions or E&O) coverage to the classes below. They will continue to offer the existing products to customers in these classes. http://www.iroquoisgroup.com/content/professionalliability

Are you looking for a user-friendly platform to quote multiple small commercial products? If so, Dovetail is your solution. Dovetail is one stop shopping for: Access to multiple A rated, small commercial products from one online system with no minimum volume requirement for an appointment; BOPs (including markets with coastal appetites), Commercial Auto, and Workers' Compensation; Bindable online quotes; A full commission offering for all lines of coverage paid direct to your agency AND you receive Iroquois PartnerPlan® credit For the full details of Dovetail's offering, please review the Dovetail Factsheet (below) If you are ready to start quoting with Dovetail, please complete the Dovetail submission packet (below).

Assurant Primary Flood is an alternative to the NFIP that could save your customers up to 15% in premiums. Click on the link to download a PDF containing a handy chart spelling out coverage details

Owners of classic cars and boats are renowned for the time and passion they put into their hobby. Hagerty, the insurance company that specializes in coverage for such vehicles, shares that passion.