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Last week, we welcomed Brian Solis, Altimeter principal analyst, thought leader and book author, to Yammer HQ to give a fireside chat, followed by signing of his new book: "What's The Future of Business?" I was thrilled to interview Brian, and we covered a variety of really meaty subjects - just check out the video below! The theme of the evening was transformation - transformation that is happening in our lives as individuals, how we relate to each other through technology and what we as businesses must do to stay relevant to the connected customer. Even the book itself is transformation of the book publishing convention. Unlike a regular, information-dense business book, "What's the Future of Business" attempts to bring together the best of both worlds: hard-hitting facts and practical frameworks, as well as a visual experience. The experience of the book is just as important as the content therein. What is the future of business? The future of business is experience, according to Solis. We as connected consumers make decisions outside of the sales funnel that companies have organized themselves around. We reference experiences of consumers who came before us, and contribute our own experiences to this dynamic tapestry. When consumers share, they are reacting to an experience, and the future of any business depends on its ability to provide experiences that are worth sharing. In his talk, Brian talked about the 4 moments of truth that add up to shareable experiences. At every stage of the customer journey, it is our job as businesses to design an experience to trigger the sharing of a moment. The Zero Moment of Truth comes when the consumer is starting to explore choices and is just becoming aware of needs and possible solutions. 1st Moment of Truth happens when the consumer is ready to buy. Consumer packaged goods companies have perfected providing the right experience at this point. 2nd Moment of Truth happens after the consumer purchases,

A since deceased, highly-regarded fellow faculty member, Anthony (Tony) Athos, occasionally sat on a bench on a nice day at the Harvard Business School, apparently staring off into space. When asked what he was doing, ever the iconoclast, he would say, "Nothing." His colleagues, trained to admire and teach action, would walk away shaking their heads and asking each other, "Is he alright?" It is perhaps no coincidence that Tony often came up with some of the most profound insights at faculty meetings and informal gatherings. This story captures much of the sense of the responses to this month's question about why managers don't think deeply. The list of causes was much longer than the list of proposed responses. But in the process, some other questions were posed. Ben Kirk kicked off the list of reasons for the phenomenon when he commented, "… what rises to the top levels are very productive and very diligent individuals who tend not to … reflect and are extremely efficient at deploying other people's ideas," implying that this type of leader is not likely to understand, encourage, or recognize deep thinking in others. Adnan Younis added the possibility that "… managers are not trained for it." Dianne Jacobs cited the possibility that persisting assumptions borne out of success serve as "roadblocks to act on needed change" (proposed by those who engage in deep thinking?). Ulysses U. Pardey, whose comment triggered my recollection of Tony Athos, wrote that "Time-for-thinking is a special moment which can be resource consuming and an unsafe activity …" (Fortunately, Athos held a tenured position in an academic organization.) A number of comments alluded to the triumph of bureaucracies and large organizations over deep thinking. As Lorre Zuppan said, "I think Jeff Immelt's efforts to protect deep thinking reflect a nice sentiment but … If his team could carry the ball, would he need to announce that he's protecting it?" Tom Henkel was more succinct: "Ther

www.office.com/setup Blogs: The shrouded veil of secrecy has been lifted from the latest edition of Microsoft Office. Excitement for Office 2016 is still lagging behind the Windows 10 enthusiasm camp, but following the July 29 release of Windows 10, attention will return to the world's most popular productivity suite.When Does Windows 10 Come Out, How Can You Get It & What Happens to the Technical Preview? When Does Windows 10 Come Out, How Can You Get It & What Happens to the Technical Preview?Windows 10 is coming soon. Still confused about how the upgrade will work and wondering about the timeline? We have some answers, although more questions remain.READ MORE Office 2016, like Windows 10, has been re-designed within a revised Microsoft ethos. Office 2016 has been built from the ground-up with mobile and cloud users in mind, slotting in with the ever expanding fleet of Microsoft productivity applications. Office is, in general, a different set of tools from days gone by. We aren't confined to the five-or-so core products, and we can expand the functionality of the Office ecosystem using a massive range of add-ins and templates. Office 2016 logo - www.office.com/setup I'm using VirtualBox to preview Office 2016. Microsoft strongly suggested uninstalling Office 2013, which isn't currently viable due to work commitments. Using a virtual machine, however is a great way to explore different Office products alongside each other, without having to uninstall your current suite. I've also had a look at Office 2016 on Windows 10 Build 10130. Verdict: good times.How To Use VirtualBox: User's Guide How To Use VirtualBox: User's GuideLearn to use VirtualBox. Get virtual computers up and running inside your computer, without having to buy any new hardware.READ MORE Anyway, enough of that. Let's look at Office 2016. NEW OVERVIEW Much akin to the extended and inclusive testing phase of Windows 10, the Office 2016 preview has now accumulated over 1 million users,

Sind Sie schon mal so richtig ausgenutzt worden? Über den Tisch gezogen, belogen und betrogen worden? Ist Ihnen im Moment der Erkenntnis, an dem Punkt an dem Sie festgestellt haben was passiert ist förmlich das Adrenalin ins Mark geschossen? Und hatten Sie nur noch einen Wunsch: Das zahl' ich dem bzw. der heim? Halten Sie einen Moment inne, denn das ist ein hochinteressanter Scheideweg. Ich weiß, der Beitrag ähnelt dem letzten, hat aber einen ganz anderen Tenor …

www.office.com/setup Blogs: New to Visio? This tutorial will help get you started with Visio 2016. We'll take you through starter diagrams to give you an idea of what diagrams look like. Then we'll take you through the four basic steps to creating your own diagram. START VISIO Click the Start button, type Visio, and then click the Visio icon to open the program. (If Visio is open already, clickFile > New.) LOOK AT THE STARTER DIAGRAMS Before you dig in and start making things yourself, let's show you a couple starter diagrams that Visio has made for you. That way you can get an idea of what diagrams look and feel like in the program. Click Categories. Categories link - www.office.com/setup Click Flowchart. Flowchart category thumbnail - www.office.com/setup Now pay attention to this step: single-click the Basic Flowchart thumbnail. Basic Flowchart thumbnail - www.office.com/setup Let's explain what this dialog is all about. Visio Basic Flowchart thumbnails: 1 blank template, and 3 starter diagrams - www.office.com/setup You choose the blank template when you have some experience with Visio (like after you've made a few practice diagrams). But if you don't have any experience, choose one of the other three starter diagrams. Double-click one of the starter diagram thumbnails. This is a starter diagram. Visio 2016 comes with many starter diagrams to give you ideas and examples. You can customize this starter diagram by typing your own text, adding your own shapes, and so on. Also, take a look at the tips and tricks. These help you work with the diagram. Let's open another starter diagram. Click File > New > Categories > Network. Single-click the Basic Network thumbnail. Basic Network thumbnail - www.office.com/setup Double-click one of the two starter diagram thumbnails. This is just another example of what you can do with Visio. On your own, go to File > New > Categories and explore the various starter diagrams in Visio. Not all diagrams have them, but many of the

WWW.OFFICE.COM/SETUP BLOGS: POWERPOINT MIGHT BE INCLUDED IN OFFICE 2016, BUT EVERYONE KNOWS IT'S SO PASSÉ. as easy as drag and drop - www.office.com/setup www.office.com/setup Blogs: These days it's all about Sway - the first of many native apps to be rolled out to Microsoft Office 365 subscribers. To put it simply, Sway is a web browser-based storytelling app. It allows anyone with the most basic computing knowledge to create beautiful-looking websites and presentations with images, text, tweets, videos or whatever other media you want to include. It works a bit like Word and Powerpoint combined - and finished products can be used on websites to display family photos, or in a beautiful work presentation. "The interface is based around a storyline, which allows users to bring in raw content such as PDFs, spreadsheets, graphs, photos, video and text," a spokesman for Microsoft told news.com.au. When creating a new presentation, users begin with a blank page containing nothing more than a title card. From there, add raw content, such as photos or text, and either place it all where desired or use a template that does the work for you. "It is as simple as clicking and dragging the content the user wants to add the presentation," the spokesman said. An impressive feature that sets this application apart from the likes of Powerpoint is its integration with popular social media networking sites. Users can import pictures from Facebook, YouTube videos, tweets and other content without having to leave the app. Once happy with the content included, users can tweak its appearance by using the "Remix" feature. This will cycle the appearance of the presentation through the many templates available in the app. Microsoft has completely embraced the cloud with Sway, with work available to view through a web browser on any device the moment its finished. The work can then be shared on social media or even embedded on other websites. Best of all, itâ€

WWW.OFFICE.COM/SETUP BLOGS: SIMPLE RULES FOR BETTER POWERPOINT PRESENTATIONS www.office.com/setup Blogs: Have you ever given a PowerPoint presentation and noticed that something about it just seemed a little … off? If you're unfamiliar with basic PowerPoint design principles, it can be difficult to create a slide show that presents your information in the best light. Poorly designed presentations can leave an audience feeling confused, bored, and even irritated. Review these tips on making your next presentation more engaging. DON'T READ YOUR PRESENTATION STRAIGHT FROM THE SLIDES If your audience can both read and hear, it's a waste of time for you to simply read your slides aloud. Your audience will zone out and stop listening to what you're saying, which means they won't hear any extra information you include. Instead of typing out your entire presentation, include only main ideas, keywords, and talking points in your slide show text. Engage your audience by sharing the details out loud. FOLLOW THE 5/5/5 RULE To keep your audience from feeling overwhelmed, you should keep the text on each slide short and to the point. Some experts suggest using the 5/5/5 rule: no more than five words per line of text, five lines of text per slide, or five text-heavy slides in a row. Screenshot of Microsoft PowerPoint DON'T FORGET YOUR AUDIENCE Who will be watching your presentation? The same goofy effects and funny clip art that would entertain a classroom full of middle-school students might make you look unprofessional in front of business colleagues and clients. Humor can lighten up a presentation, but if you use it inappropriately your audience might think you don't know what you're doing. Know your audience, and tailor your presentation to their tastes and expectations. CHOOSE READABLE COLORS AND FONTS Your text should be easy to read and pleasant to look at. Large, simple fonts and theme colors are always your best bet. The best fonts and colors can va

WWW.OFFICE.COM/SETUP BLOGS: OFFICE 2016 OFFERS MANY ENHANCEMENTS THAT INTEGRATE MORE TIGHTLY WITH SHAREPOINT AND ONEDRIVE. IT CAN BE CONFUSING TO KEEP TRACK OF ALL THE FEATURES, SO WE PICK 10 YOU ARE SURE TO LOVE. Collaboration is the key to Microsoft's still-ubiquitous productivity suite. To the casual user, the applications that make upOffice 2016 - Word, Excel, PowerPoint and Outlook are the anchor tenants, of course, rounded out by OneNote, Access and Publisher - will be indistinguishable from their predecessors. But make no mistake about it; Microsoft's reboot of its flagship software suite is a major update, offering a wealth of collaboration capabilities that integrate more tightly with SharePoint and OneDrive than before. The many tweaks and enhancements across the board can be confusing though, and we peek under the hood to highlight the features that matter most. 1. REAL-TIME CO-AUTHORING The capability to work on the same document simultaneously with your colleagues comes to the desktop version of the productivity suite in Office 2016. Colleagues can work on the same Word documents and PowerPoint presentations that are saved on SharePoint or OneDrive without overwriting each other's changes. Note that the "real-time typing" feature in which you can see your colleagues working on the same document is only available in Word for now. PowerPoint supports co-authoring, but without real-time typing. 2. SIMPLIFIED DOCUMENT SHARING You can now easily share your documents in Office 2016, courtesy of a prominent "Share" button in the Ribbon. Available across Word, Excel and PowerPoint, the Share button lets you share access to a document to your team members, and serves as a one-stop location to review access permissions or see who is currently working on the document. As with co-authoring, the files must be saved in either SharePoint or OneDrive in order to be shared. 3. CAPABILITY TO SEND LARGE FILES USING ONEDRIVE While the ability to sha

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