Group items tagged

The discipline known as governance, risk, and compliance (GRC) management has come a long way in a short time. Results from Business Finance's 2009 GRC Maturity Study suggest that the majority of companies with formal GRC programs are beginning to derive strategic benefits from their efforts: Two-thirds of survey respondents say that the primary benefit of the GRC programs extends beyond mere compliance to "strategic risk management and decision-making insights" (55 percent) and "superior resilience and long-term shareholder value" (11 percent). Additionally, 81 percent of survey respondents describe their company's GRC capabilities as "strong" (15 percent) or "acceptable" (66 percent); only 18 percent of respondents say that their programs are "in need of improvement." What's more, a remarkable 83 percent of survey respondents (see the "Methodology" side bar) say that their corporate GRC programs were somewhat to very helpful in enabling their organizations to anticipate and respond to the current economic downturn. At many companies, GRC is about much more than compliance these days.

When the OCEG released Red Book version 1.0 back in 2005--it seems like a long time ago--the whole idea of GRC applications was still new. There was definitely a need for a COSO-like guide to internal GRC implementations. The focus back then was compliance and that is where the Red Book offered the most value. Four years later, the landscape has morphed a bit, and no one should be surprised that version 2.0 is concerned with the R and G as much as the C. The heart of the new version--a public exposure draft has been released--is something called the GRC Capability Model, which the OCEG markets as a "comprehensive guide for anyone implementing and managing a GRC system or some aspect of that system (e.g., compliance, training, hotline, investigations)." Eventually, OCEG members will be able to access the resource online to "create custom reports drawing from the Model and additional OCEG resources."

Has your management team asked the following four questions about your organization's internal controls? 1) Have we identified the meaningful risks to our objectives? 2) Which controls are "key controls" that will best support a conclusion regarding the effectiveness of internal control in a particular process? 3) What information will be persuasive in assessing whether the controls are continuing to operate effectively? 4) Are we presently performing effective monitoring that is not unnecessary and costly testing? These questions appear in a white paper, "Effective Internal Control Systems for Rapidly Changing Markets: A New Opportunity," packed with answers for GRC professionals wondering if there is a better way to operate. The paper, authored by the GRC experts at advisory firm SMART Group, clearly lays out how controls monitoring processes can and should align with the "Guidance on Monitoring" COSO published earlier this year to help organizations strengthen the effectiveness and efficiency of their internal controls frameworks. Among other useful how-to information, the 12-page paper includes a five-step "Implementation Guide" for creating a better controls-monitoring program.

THE Government is looking to develop a way to protect individuals' personal data that can 'best address' three issues. These are privacy concerns, commercial requirements and national interest. An inter-ministry committee is already reviewing the issue, said Minister for Information, Communications and the Arts Lee Boon Yang. 'As data protection is a complex issue, with extensive impact on all stakeholders, this review will take some time,' he said. He said this in a written reply to a question posed by Ms Lee Bee Wah of Ang Mo Kio GRC in Parliament on Monday. She had asked if his ministry will consider a comprehensive privacy law, and wanted to know what laws there are to protect people from spam mail and the unauthorised sale of personal information. Also, what about those whose photographs have been posted on blogs and other new media platforms without their authorisation, she had asked. This would be considered a 'civil matter', said Dr Lee. 'The aggrieved persons could first ask the site's webmaster to remove the pictures,' he said. 'As with matters relating to online libel and personal defamation, they could also seek professional legal advice to determine the most appropriate legal recourse.' As for the protection of personal data, the minister said that although no generic data protection law exists, such data is still protected. He listed the various measures that are already in place. For instance, there are 'strict provisions' in sectoral laws such as the Banking Act, and codes for medical professionals to protect sensitive financial and health information, he said. There are also other industry codes of practices against the unauthorised use of personal information, he added. For example. the Telecom Competition Code requires licensees to take 'reasonable measures' to prevent the unauthorised use of consumers' information. In addition, there is a voluntary privacy code, which has been adopted by many companies in the private sector, said Dr

DURING the Parliament session on Monday, MP of Ang Mo Kio GRC Ms Lee Bee Wah, asked the Minister of Information, Communications and Arts, Dr Lee Boon Yang, whether a comprehensive privacy law will be introduced to protect the privacy of individuals and their personal data. She also queried about the existing laws which are in place to protect people from spam mails and unauthorised sale of personal information, as well as protecting people whose photographs are posted on blogs and other new media platforms. Dr Lee's reply was: "The Government recognises the importance of data protection and the need to protect personal data. At the same time, we also appreciate the impact of data protection on businesses and the general public. I had previously informed the House that an Inter-Ministry Committee is reviewing Singapore's data protection regime. This review is on-going. We are currently looking into developing a data protection model that can best address Singapore's privacy concerns, commercial requirements and national interest. As data protection is a complex issue with extensive impact on all stakeholders, this review will take some time." With regards to unauthorised Use of personal data, he replied: "While there is currently no generic data protection law, it does not mean that there is no protection of personal data. In fact we have in place strict provisions in sectoral laws, such as the Banking Act and codes for medical professionals to protect sensitive financial and health information. There are also other industry codes of practices against the unauthorised use of personal information. For example, in the telecommunications sector, under the Telecom Competition Code, IDA requires licensees to take reasonable measures to prevent the unauthorised use of End User Service Information. A telecom licensee would be in breach of the Code if it shares with third parties its customers' information that was obtained from the use of its service, without the cust