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Rudy Godoy

Why Bezos Was Surprised by the Kindle's Success - Newsweek.com - 0 views

  • We start with the customer and we work backward. We learn whatever skills we need to service the customer. We build whatever technology we need to service the customer.
    • Rudy Godoy
       
      This is a key issue for every business to succed.
  • And then the third thing is, we're willing to be long-term-oriented, which I think is one of the rarest characteristics.
  • they can take an inventory of their skills and competencies, and then they can say, "OK, with this set of skills and competencies, what else can we do?"
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  • It is to say, rather than ask what are we good at and what else can we do with that skill, you ask, who are our customers? What do they need? And then you say we're going to give that to them regardless of whether we currently have the skills to do so, and we will learn those skills no matter how long it takes.
  • But the physical book really has had a 500-year run. It's probably the most successful technology ever. It's hard to come up with things that have had a longer run. If Gutenberg were alive today, he would recognize the physical book and know how to operate it immediately. Given how much change there has been everywhere else, what's remarkable is how stable the book has been for so long. But no technology, not even one as elegant as the book, lasts forever.
  • For people who are readers, reading is important to them. And you don't want to read for three hours on a backlit LCD screen. It's great for short form. This is a really important point—that we humans co-evolve with our tools. We change the tools, and the tools change us, and that cycle repeats.
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