Group items tagged

I got a serious hacker problem, two weeks ago my site or account got hacked and that hacker redirected our domain to a hacker site in malasia (bad spelling)

Hello - I am having troubles with my blog. I had not touched anything in a long time (probably a couple of months at least). Then a friend told me he was getting an error when trying to add a comment to my blog.

Gator458 has been up and down for the past two days. I have submitted a trouble ticket and received one responce late last night. I replied this morning and still over 6 hours later I have not received any other answers.

Live chat support was good back when I first signed up. Now, they are not very knowledgeable. Most of the time, they need to contact the admin for help and then their favorite line is to tell you to submit trouble ticket which then take at least 5 hours for a response that asking for more information. Ticket support quality is deteriating also.