Technology (iPad, Kindle, Tablets) are being used more and more. This article talks about how techology is changing the hospitality :
*Pre-trip (i.e. plan, book and board)
*At the airport (i.e. lost bags, seating and disruption)
*On-board (i.e. enhanced services)
*At the destination (i.e. explore, connect and share experiences)
*Post-trip (i.e. social media for immediate feedback)

as well as lighting, energy management, hoasted PABX,cloud computing and social media.