Software, hardware, information
management, and telecommunications systems have allowed for the
processing and flow of information among organizations in the travel
industry. Many sources claim that the way in which tourism
organizations take advantage of IT tools will determine their future
success in the marketplace. The tourism industry and the World
Tourism Organization (WTO) must consider the importance of the IT
trend by implementing an effective IT system for marketing,
distribution, promotion and co-ordination of the industry as a
whole. It is crucial that tourism enterprises take
advantage of the emerging technologies in order to improve
management abilities and develop sound business plans focusing on
the most efficient means of delivering value added products/services
to customers. In this respect, tourism organizations
will be able to maintain a competitive advantage over those who are
not technologically advanced.
In reference to this article and rise of E commerce and It in the hospitality industry has been a great impact over the years. Statistics show that online travel sales is projected to grow to 8.9 billion in 2002. This amount of sales includes rentals, hotels, and will help to reduce the amount of commissions that are paid to suppliers. Another impact in Hospitality is that of Information Technology. the trend is very fats in the industry because it is easier for suppliers as well organizations that can communicate faster and get better results. With this in mind helps to reduce the cost of overhead, and to help marketing managers take advantage of data that is stored in warehousing that helps target specific markets and competitors.
