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nbakir

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started by nbakir on 09 Sep 20
  • nbakir
     
    The article provides insights into the trends in technology that are expected to be experienced in the hotel industry. These technology trends are specifically intended for impressing the guests in the hotel industry. The article recognizes that the hospitality industry is often alert over the high number of trends that impact it. The article, therefore, provides five different technology trends that the hotel industry must take note of to impress their guests. The first of the rends is the facial recognition check-in. Because it is one of the most essential processes in the hotel industry, check-ins can be made easier and smooth for the guest through facial recognition technology. The other important technological trend for the industry is the provision of virtual reality tours. Offering this tour provides the guests with an opportunity to have a real preview of event spaces and rooms, allow them to control, and enhance their attraction to the hotel.
    Additionally, other essential technological trends in the hotel industry include the provision of the internet of things in the hotel rooms. This is mainly aimed at providing the guests with improved experiences by allowing them to set up the room in the way they like it in their homes (Manoukian). Using mobile devices as room keys is the other technological trend that hoteliers can implement to impress the guests. This is an important trend, especially with respect to security and convenience for the guests. In addition to that, it makes the check-in process easier and eliminates the challenges related to keeping track of cards or codes used to access rooms. The last of the five trends is the inclusion of artificial intelligence Chabot. This is an important trend because it ensures personalized experiences for the guests. In addition to that, it ensures the hotel learns more and subsequently provides better services. As such, these trends are mainly aimed at bringing the home experience into the hotel and enhancing guest experiences while reducing the costs.

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