Skip to main content

Home/ Hospitality Technology/ Contents contributed and discussions participated by Mohan Song

Contents contributed and discussions participated by Mohan Song

1More

HRIS | HR Software for Hotels | Hospitality IT | Software for Hospitality| Immerauf - 1 views

  •  
    The Hospitality industry is known to have very high attrition rates. This makes it all the more critical to have a robust HR information system (HRIS) in place. HRIS has emerged as among the most crucial aspects of hospitality IT. No hospitality management system can be considered complete without an effective HRIS system. The products are backed up with high quality customer support and service. Our support is timely and relevant, ensuring a high degree of usability for our products. It can track record which is caters to small and big customers, across industry verticals, needs a lot more experience, mature processes, and superior engineering. The benefit are: * Lets you focus on strategic HR instead of routine admin tasks * Reduce transaction costs * Improve employee morale * Communicate better * Get business intelligence with MIS reports * Modular design that lets you pick and choose
1More

Tech-Laden Hotels Call for Modern Disaster Plans - 0 views

  •  
    It is realize that the potentially harmful effects that utility service interruptions can have on the hotel's many operating systems. With the Y2K threat just a memory, the plan has assumed a new life as both a disaster prevention and action schematic for all physical plant systems, computer systems, appliances and all normal uses of the facility. The plan revolves heavily around backup generators and battery power for electricity, as well as services that run on electrical power. If a fire, earthquake or other disaster causes a blackout, guests will most likely have to be alerted via the intercom. That system has a battery backup. The phone system also uses backup generators, which can also power message lights on the individual units if there's a problem.
1More

Hotel Marketing with Proximity Marketing and Geofencing - 1 views

  •  
    In order to stay competitive in an industry as tough as hospitality, it is now as important as ever for hotels to accomplish an important goal: improve guest experience by making customers feel valued. The key to this is creating a personalized experience for each individual. One way to go about this is to learn more about customers by offering coupons, discounts, and other promotional material based on preference. Geofencing and proximity marketing are designed to encourage repeat visits and customer loyalty. What we are trying to reach is the situation of "The customer is happy because he or she received a personal invitation to the bar with a free drink coupon." and "The hotel bar manager is happy because he or she potentially received an interested patron who will most likely spend more money." Geofencing with proximity marketing is the solution to providing relevant content to consumers quickly, easily and cost-effectively.
1More

Technology trends revealed | Association Event Planner - 0 views

  •  
    Gamification', using gaming principles to drive behaviour, and radio-frequency identification (RFID), used in devices like Oyster cards, were also discussed as ways to engage with delegates, promote events and gather intelligence at the Learning Lounge session. Mobile phone apps are also an opportunity for event planners to engage, delegates heard. Challenges with new technology at live events include making sure the client has time to familiarise themselves with presentation tools such as gesture control, where the user can 'drag' or affect an image.
1More

Hotel Security and Common SenseBy Josef Aukee - 0 views

  •  
    The many aspects of security at hotels boil down to policy and technology. The policy element includes emergency planning and the individual procedures implemented by a hotel. Technology now plays an integral role in the security mix, from badging and staffing communications to electronic keys and surveillance cameras. Hotels are attractive places for criminals to target travelers, who are inherently more vulnerable. Best bet: Always assess a hotel neighborhood and facilities with the same vigilance as at home or in other public spaces. Help your meeting attendees understand the policies and potential risks before they arrive. Security Questions for Hotels: Will trade-show exhibitors require secure storage for any display items? Are there areas near a hotel that attendees should be warned to avoid? Are hotel employees CPR certified? Is defibrillator equipment available onsite? Are there any policies and procedures organizers should be aware of in the event of an emergency?
1More

What's Driving IT Investment in 2011? | News | Hospitality Magazine (HT) - 2 views

  •  
    A recent study uncovered that information technology (IT) spending in the hospitality industry is expected to increase in 2011, with guest experience cited as the top driver for investment. 56% of hospitality organizations plan to raise mobile investments to better equip their workforces, improve operational efficiencies and enhance the customer experience. 91% of hospitality decision makers realize the increasing importance of mobile and wireless technology, while 78 percent recognize the role mobility plays in ensuring a competitive advantage for their business. Based on elevating the guest experience, empowering the mobile worker and enabling operational efficiency, a survey about this was set up. With a demanding client base equipped with increasing numbers of smartphones, tablet computers, notebook PCs and even rugged devices, successful hospitality IT organizations recognize the need to upgrade their existing WLANs to improve network reliability, capacity and coverage to support customer-facing applications, as well as internal services that enable their own mobile workforce and improve the guest experience.
1More

Restaurant & Hospitality Accounting System Process - 3 views

  •  
    With the great advances in technology, accounting no longer needs to be a complicated process. In the past, it was necessary to hire bookkeepers and/or accountants for many of the internal office functions. However, today this is no longer necessary, greatly reducing internal accounting costs. Determining a process that works best for you and your operation(s) is key. Some of our clients have no internal office help at all. For others, they have their managers enter the invoices that fall under their control directly into the system.Other clients choose to have an "administrative assistant". Some systems they prepare:Monthly financial statements,Monthly bank reconciliations,Monthly meals & sales tax returns,IRS Annual Tip Report,Annual breakeven analyses, which will help the corporate a lot. So, regardless of whether you want to keep your accounting internal or on the web, determining a process that works best for you (now and in the long run) is the key. There is no need to spend thousands of dollars on complicated accounting systems that then require a bookkeeper or accountant to run. Furthermore, these systems require someone to set them up and to design the financial statements, another cost involved. Keep it simple and get timely and meaningful reports - you can have both.
1More

Fujitsu "TeamPoS 7000" Global POS System Begins Operations at Tsuruha's Overseas Store - 0 views

  •  
    Fujitsu today announced that it has worked together with the major Japanese drug store chain, Tsuruha Holdings, Inc., to develop a retail system for its first store outside Japan, which opened this July in Thailand. Tsuruha Holdings is currently strengthening the expansion of its business outside Japan, prompting the need for flexible support for additional retail locations. Fujitsu Systems Business (Thailand) Ltd., which boasts a rich track record in systems deployment is providing comprehensive support for the introduction of the new system, ranging from systems integration development of the POS systems, to deployment, maintenance and support.The new system comes equipped with a host of features that accommodate the business practices of Thailand, including sales promotion methods, storage of receipts in an electronic journal, and settings for days when the sale of alcoholic products is restricted for religious reasons.
1More

Property Management: AutoClerk PMS - 0 views

  •  
    The AutoClerk Property Management System (PMS) is designed to be the most powerful, intuitive PMS on the market. At the core of every hotel operator's business is the guest experience. It is the yield management tool. AutoClerk Yield Management Rules offer sensitivity to your occupancy by allowing you to define what levels will trigger different room rate tiers. These rules can also take into account the number of days into the future the guest is booking the room. In that way, quoting a guest a room rate is kept quick and easy. It is the room allotments. AutoClerk has built-in support for wholesaler room allotments with rolling cut-off dates and pickup reports. Each day of an allotment can have its own setting for number of rooms allotted, and AutoClerk will not allow reservation entry which overbooks a given allotment. Is also called guest history and profiles. AutoClerk's "profile lookup" searches the entire AutoClerk database, including past stays, current check-ins and future reservations. Profile lookups can identify by guest, company, group, or travel agent and can be made to be automatic, so that a reservation name entry will invoke a profile list of matches. Besides, channel auditing, availability snapshot, easy audit, customer packages, email options and housekeeping exist as some other functions.
1More

Green Hotels: Eco-Friendly Hospitality Must Strike A Balance - 0 views

  •  
    Some hotels now recognize the astronomical amount of waste they produce daily, and a green hotel movement is underway.Element Times Square West is Starwood's most recent endeavor, an "eco-chic" hotel located on W. 39th street in New York City. The hotel proudly touts recycling bins in every room, complimentary bikes, reusable laundry bags, silverware instead of plastic, dispensable bath products, and an organic on-site pantry.But right next to the reusable laundry bag is a plastic laundry bag, beside the ceramic mugs are paper cups, across from the dispensable soap is an individually wrapped bar, and after consuming your organic food, you can rest your guilt-free head on a bunch of down feather pillows. Someone suggests that guests unplug chargers when not in use, turn lights off, and take advantage of linen reuse policies.
1More

E-Business Application in the Hospitality Industry: A Case Study - 0 views

  •  
    Recently, the development of e-business application in the hospitality industry (e.g., travel industry, and recreational entities) and illustrate with two case studies, one is about a local hotel industry's effort to use the Internet to boost its local market; another describes the operations and its competitive strategy of an emerging online travel agency. One key issue for the e-business application in service operations is about the possibility of online delivery of the services customers ordered - as not all types of services (or products) can be delivered online, such as haircut (or hot cooked meals).The hospitality industry has followed the trend of Internet application in recent years, and sometimes even gaining its own name of Internet application - called "e-traveling" referring to all travel related business transactions now completing through Internet applications. The application of the Internet in the traveling booking industry has attracted a great amount of attention by both industrial practitioners and academic researchers. Because the information exchanging and sharing is a key part of those business operations, where the use of the Internet provides an advantage in the related information flow. One key issue for the e-business application in service operations is about the possibility of online delivery of the services customers ordered - as not all types of services (or products) can be delivered online. The travel booking industry is one of several services - which can be checked, inquired, and ordered online easily, and conveniently communicated and delivered electronically via the Internet.
1More

FCS - 1 views

  •  
    The Planet One /Swisscom partnership results in a complementary voice, video and data service offering across the Asia-Pacific region while enabling Swisscom to serve its hotel partners globally with IT managed services. Planet One markets voice and data communications solutions, back-office system integration services, software development and outsourced applications support to the hotel industry. Swisscom has built a suite of IP convergent services (on site and above property) for the guest room, the meeting room, the public area and the hotel back-office. Both as a network manager and a solution provider, Swisscom has been supporting many of the world's leading chains towards the global implementation of their brand standards for many years. Above is the brief introduction of the two organizations. As we all know, telecommunication is a potential essential part in the hospitality industry. This article make clear to all that this technology will be more important in the future development.
1More

Telecommunications Equipment for the Hospitality Industry - Business Guides & Articles ... - 1 views

  •  
    Optimize your guests' experience with hotel telecommunications equipment In an ever more global society, many businesses are becoming progressively more dependent on telecommunications equipment. For the hospitality industry, this is an increasingly vital priority. Whether your main focus is family vacations or business trips, your guests want to stay connected.
1More

Aptech Financial Solutions Selected by Eight Hotel Companies with 120+ Properties - 1 views

  •  
    Aptech Computer System is one of the leading hospitality software provider, which was selected by 8 hospitality groups with more than 120 properties for more profitable operations. From 1970, Aptech is a financial and operation problem solving system. The advantage of this system is that it based on back office accounting program on the market. The system incorporates accounts payable, general ledger, statistics, financials, and reporting. It is also available as an ASP service or on a licensed basis. This company leading the industry based on leveraging change by valuing human relationships and applying technology to solve business problems for people.
1 - 14 of 14
Showing 20 items per page