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Contents contributed and discussions participated by croja081

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Q&A: Southwest Airlines on its GDS, corporate business strategy | PhocusWire - 0 views

www.phocuswire.com/st-corporate-business-strategy
shared by croja081 on 16 Sep 19 - No Cached
  • announced deals to participate in the Amadeus and Travelport global distribution systems, providing content and full booking capabilities for the first time.
  • We have such a great business-friendly product, such a strong schedule, and the policies and fares are so accommodating. But we've been harder to do business within terms of how you book, transact and settle and all of that kind of stuff.
  • The shift away from our [basic booking request] and the basic approach to an industry-standard GDS is really important.
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  • When will content be available on the GDSs?We're still going through the implementation and the sequencing and who comes up first. I think we'll be up and live by mid-2020. I would love that to be both partners. We'll have to see how the work pans out, but that's what we're trying to do.
  • croja081 on 16 Sep 19
     
    This article focuses on the impact that two new GDS programs will have on Southwest flights and their cooperate progress. While they dive into other observations in the article, the main points are being made about GDS and how it is newly implemented in their company. Based on the GDS that is now with Southwest, they can now "provide content and full booking capabilities for the first time." This is important as they are trying to open their flights to make more Hawaii trips and this helps their cause. The reason that this article strikes me of such importance because it shows a real-life example of GDS being used to this day. GDS is still a prevalent force in the travel industry and while stated in the article that it will take some time to be fully operationally, the company still believes that it is a plus. When studying about GDS, there were many opinions saying it is not as relied on anymore as it once was. Yet as we have here, GDS is still here as it is being used to it strengthens and helping a major airliner like Southwest.
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How the hospitality industry will profit from the IoT | Network World - 0 views

www.networkworld.com/...-will-profit-from-the-iot.html
shared by croja081 on 09 Sep 19 - No Cached
  • But IoT is more significant than just adding connectivity to existing products or services. In fact, it is about changing the way products and services deliver value. In the process, products are becoming services, and services are becoming more intelligent.
  • One big opportunity: using the phone’s speaker for paging.
  • Many hotels already use IoT to control in-room thermostats.
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  • Intelligent sensors, though, can help detect occupancy.
  • The hospitality industry is not immune to this evolution, and, in fact, it is well positioned to benefit from IoT. That’s because the industry is poised to improve the customer experience while simultaneously reducing costs.
  • One more proposed change to in-room phones: one-way video.
  • Some hotels, such as Hilton, are experimenting with connected, Bluetooth door locks so that a guest can use their smartphone as a key.
  • Too much automation can be detrimental. For example, high-end restaurants are unlikely to move to automated server-bots anytime soon. However, people do value and appreciate efficiency. When hospitality more closely embraces IoT, hotels can improve the guest experience and lower costs, and when done right, they can avoid interfering negatively in a guest’s stay.
  • croja081 on 09 Sep 19
     
    The Internet of Things (IoT) is and will continue to be a huge part of the hospitality/tourism industry. Hotels are barely scratching the surface of what this network can accomplish at full capacity as we still have some places that still manually put in data onto their software. With IoT, we are taking control of many aspects of the day to day operations of a hotel. From using key cards on your phone via Bluetooth, sensors checking out if there is anyone in the room, and other neat futures; hotels are optimizing so they can focus more on customer service and other pressing matters. My opinion though on the matter, which is one that is reflected at the end of the article, is we can't have too much reliance on IoT. If the system fails is obviously the worst part, but could happen to jobs on the property. Would staff get retrained or let go? Do we get to a point where the hotel can run on its own? Obviously, these are questions that might be way in the future, but with the rapid growth of this network, it might be time to think about it.
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Mews Raises $33 Million to Challenge Oracle Hospitality in Hotel Tech - 2 views

finance.yahoo.com/...llion-challenge-130052824.html
shared by croja081 on 02 Sep 19 - No Cached
  • These companies are offering the first property management systems built for the internet era. The property management system provides the record-keeping heart of hotel front-desk check-in, check-out, and payment. The systems are critical for shepherding hoteliers through today’s digital transformation.
  • “Given the rise of Airbnb, hoteliers are more willing to innovate on experience to compete,” Kalevar said. “Mews makes it easy for hotels to plug in other innovations like flexible check-ins or smart locks for guest room doors.”
  • It faces competition on all sides. Rivals include Apaleo, Cloudbeds, and Hotelogix. Public companies that have recently rolled out similar products include Amadeus, Sabre, Shiji’s StayNTouch, and RLH’s RLabs.
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  • One X factor is security, which is more paramount than ever, given the increasing number of data hacks. Mews said it doesn’t store credit card data in its property management system but keeps the data in a separate vault. But as a newcomer, the startup may have more to prove to hoteliers than Oracle and Protel, which have had good track records on security.
  • croja081 on 02 Sep 19
     
    This article talks about Mews, a start-up company, receiving a huge investment after there showing of "the first property management systems built for the internet era." Basically, a system that keeps track of all the hotel's check-in, check-outs, and transactions, this is an important system for those hotels who intend to keep up with the ever-changing digital age that we are in. This article focuses on the landscape of many of these types of tech groups who are all competing as well as the growth of this tech company and how they came up with this idea. Though with all new technology, there could be a potential drawback of data hackers mining for information. Thus, it is up to this group to prevent these problems while rolling out their new technology.
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