Very interesting article. I find it interesting that Alibaba have decided to join the hospitality industry which is different from the retail industry. I am interested in getting feed back from their hotel guest once it opens. Although we welcome technology, many people would continue to demand human interactions when checking into a hotel.
Very interesting article. I find it interesting that Alibaba have decided to join the hospitality industry which is different from the retail industry. I am interested in getting feed back from their hotel guest once it opens. Although we welcome technology, many people would continue to demand human interactions when checking into a hotel.