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armanyleblanc767

5 Common Hospitality Security Issues | ROAR - 0 views

www.roarforgood.com/...es-in-the-hospitality-industry

hospitality security issues

shared by armanyleblanc767 on 17 Feb 23 - No Cached
  • Unauthorized visitors pose a threat to hospitality security because they’re hard to track and because their intentions can be unclear
  • According to a study published in the Harvard Business Review, up to 90% of women and 70% of men working in the restaurant industry had experienced some form of sexual harassment.
  • A lot of people working in the sector simply don’t feel secure, especially when they’re required to work alone or in isolated areas.
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  • Small businesses are often at increased risk, with around 36% of attacks aimed at enterprises with fewer than 250 employees.
  • Promoting credit card sales over cash transactions Carrying out background checks on prospective staff Reducing employee turnover Installing CCTV monitoring systems
  • One solution to improving employee safety and boosting security in the hospitality industry is a wearable panic button system.
  • ahyla001 on 17 Feb 23
     
    This article includes 5 security risks (including technology related and not) common in the hospitality industry, as well as some specific examples and ways to avoid those issues. It was written in July of 2022 and as a result is likely relevant today. Although not all of the security issues are technology related, I posted this article because I believe that all of them can at least be addressed by incorporating technology. For example, unauthorized visitors can be addressed through increased camera and scanning technology to identify visitors that may have poor intentions entering the premises.
  • armanyleblanc767 on 27 Feb 23
     
    5 Common Security Issues in the Hospitality Industry
cdamo003

Biometric Technologies as the Future of Hospitality - Intellectsoft Blog - 0 views

www.intellectsoft.net/...ic-technologies-in-hospitality

biometric technologies future hospitality blog

shared by cdamo003 on 20 Nov 21 - No Cached
  • With the adoption of biometrics like fingerprints, face or iris scanning, or even voice recognition, biometrics have the potential to revolutionize the hospitality industry
  • Biometric technologies are solutions that are commonly used to identify a person based on some aspect, namely, a person’s unique physical or behavioral characteristics.
  • There are two types of biometrics used to recognize a person. The first type is biometrics based on physiological characteristics. The second is behavioral biometrics. Physiological identifiers include the following:
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  • If your hotel has a lot of security measures, guests may not like it and they may never come back. If, on the contrary, security measures are weak, this can lead to theft or something else.
  • One of the ways to use biometrics in hotels and other establishments in this domain is to implement registration using fingerprint or face recognition
  • In the same way, hotel staff control guest access to different parts of the hotel, for example by requiring a finger scan to access the pool.Another way to use biometrics in hotels is to avoid key cards that allow guests to enter their rooms. Instead, a person just needs to scan their fingerprint, which greatly simplifies the system.
  • The first is that locals can register by scanning their faces through a mobile app. Another option is for foreigners who can check in by scanning their faces through vending machines located throughout the hotel lobby
  • as the fingerprint will become the only key to all areas of the hotel, which greatly facilitates the work of technical staff and saves the hotel from unnecessary problems with visitors.You can also monitor in real-time the access of staff to restricted areas of the hotel, such as guest rooms, washing rooms, etc. You can track which room a particular hotel employee has entered, thereby roughly understand their location.
  • According to one study, 41% of hotel visitors visited the hotel more often and stayed in only one hotel if an employee could recognize them without giving their name. In another survey, 62% of hotel guests believe that such actions by staff will greatly improve their experience of the hotel.
  • For example, a guest arriving at a hotel scans a fingerprint at the front desk, after which the concierge will immediately receive all of his personal information, room, and service preferences, to make his stay at the hotel as pleasant as possible.
  • ecast038 on 20 Nov 21
     
    The use of biometrics in the hospitality industry is becoming more common. Through physiological characteristics such as fingerprints, face scanning or voice recognition, guests can access hotel rooms without the need of room keys. Employees would have control over guest access and be able to easily recognize guests after scanning in.
  • cdamo003 on 06 Feb 22
     
    This article discusses how biometrics is reshaping the hotel experience. From check in from the way we make purchases and enter different areas of the hotel. This feature is also able to enhance security and take away the old issue of lost keys. Many hotels are already implementing this feature and this is a great way to increase security measures.
smajo003

Technology in Hospitality: 20 Trends Shaping the Industry - 0 views

hoteltechreport.com/...tech-in-hospitality

technology hospitality trends industry

shared by smajo003 on 09 Mar 23 - No Cached
  • With so much innovation and change in the hospitality space, it can be difficult to decide what new software to purchase or where to allocate budget. Although the industry changes rapidly, it’s clear that a few key trends are driving hotels forward.
  • 2. Digital cashless tipping Fewer guests are carrying cash, but service workers like valets, housekeepers, bartenders, and bell staff still expect and deserve tips. The solution? Digital tipping apps that allow guests to leave tips via credit cards or other digital payment methods. By scanning a QR code or clicking a link, guests can access the platform, and the platform handles tipping employees out.
  • 3. Contactless Check-in The pandemic expedited the industry’s shift toward contactless check-in, as hotels sought solutions for guests and employees who wanted to minimize face-to-face contact. But this trend is here to stay, as both guests and hoteliers can benefit from faster and more convenient check-in processes via mobile apps and digital room keys or self-service check-in kiosks that scan IDs and dispense room keys.
  • smajo003 on 09 Mar 23
     
    Technology is shifting rapidly and the hospitality and tourism industry is adjusting accordingly. As customers begin to change their way of interacting with business, so must the business. As an example, more customers are becoming familiar with self check out options therefore many companies are adding this service to their stores. Customers are also changing the way they pay for things, like apple pay or google wallet, cash is a rare payment option. So in the restaurant industry tips are now becoming a quicker thoughtless transaction, so digital tips are the norm now. This article will open our eyes to 20 trends that will shape the industry through technology, and this only touches the surface.
bingkunwu

Hospitality Technology: Trends Shaping the Industry | UCF Online - 1 views

www.ucf.edu/...hospitality-technology-trends

technology hotel hospitality tech travel trends

shared by bingkunwu on 16 Nov 22 - No Cached
  • bingkunwu on 16 Nov 22
     
    With the advancement of technology in the hospitality sector, much has been adopted to fit the new environment. And as technology aid, the interactive sense of technology across hospitality, some of the major trends that have begun to manifest are shaping the industry and the sector. Technology modified the advancement of utilities and different facilities to transition from electronic to digital in the 21st century. And thus, evoking the need for keyless entry. Hotels with integrated technology can allow guests to access their rooms through smartphones, kiosks, and sometimes plastic cards as keys. The initialization of voice command services such as Amazon's Alexa has been brought to offer a comforting experience as guests can interact and request reservations through Alexa. Robots have been used to adjust the scenes and operations of smart hotels. Thus, every facility within the environment becomes accessible in a digital way. This is also supported by advanced security and digital amenities, which offer numerous growth opportunities.
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