https://www.hotelogix.com/blog/2018/02/07/top-hospitality-industry-technology-trends-2018/ - 0 views

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  #1 Pierre Gourdet on 01 Sep 18

   

  Hotels have migrated toward implementing expedited booking and check-in processes through high-tech computer software that allows front desk staff to quickly check room availabilities and confirm reservations with just one click. Many hotel chains have utilized self-guided check-ins to give guests more control over their arrangements, including when they arrive. Guests can check-in remotely and then make a quick stop at the front desk for their room key. Checkouts have equally been streamlined through integrated billing.
  
  This high-tech integration creates a more efficient operations system that improves the quality of customer service while subsequently increasing profits. New technology alleviates the need for extended stops at guest services for check-ins and checkouts, which frees staff and allows the hotel to allocate more resources towards improving a guest's overall stay. Hotels around the country offer 24/7 wireless Internet access as an added incentive for travelers to book with them. Travelers with smartphones and other technology devices can now access their email, flight status, print boarding passes and browse the Internet in their room without added costs to their hotel bill.

   

  <div class="cArrow"> </div><div class="cContentInner">Hotels have migrated toward implementing expedited booking and check-in processes through high-tech computer software that allows front desk staff to quickly check room availabilities and confirm reservations with just one click. Many hotel chains have utilized self-guided check-ins to give guests more control over their arrangements, including when they arrive. Guests can check-in remotely and then make a quick stop at the front desk for their room key. Checkouts have equally been streamlined through integrated billing. <br /> <br /> This high-tech integration creates a more efficient operations system that improves the quality of customer service while subsequently increasing profits. New technology alleviates the need for extended stops at guest services for check-ins and checkouts, which frees staff and allows the hotel to allocate more resources towards improving a guest's overall stay. Hotels around the country offer 24/7 wireless Internet access as an added incentive for travelers to book with them. Travelers with smartphones and other technology devices can now access their email, flight status, print boarding passes and browse the Internet in their room without added costs to their hotel bill.</div>

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