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A married couple who are investing in a pharmacy for the first time have bought Paydens branch in Peterborough for an undisclosed price. A standard hour community pharmacy with a substantial home delivery service, West Town Pharmacy is located on the outskirts of the city centre and sits on a predominantly residential street, within half a mile of three GP surgeries. The pharmacy has been operating from a sizeable premises with a large, open plan sales area and has excellent potential to improve its over-the-counter sales, in addition to its strong travel vaccine customer base. West Town Pharmacy was purchased by Paydens in 2016 as part of a group acquisition and was brought to market because the company realised that geographically it "did not fit" with the group's, mainly Kent-based, portfolio.

Paydens Pharmacy Group, one of the first multiple pharmacies to adopt hub and spoke model last year, revealed that the move has resulted in significant time savings in store. Centralising dispensing of repeat prescriptions relieves pressure in pharmacy branches and releases time to deliver revenue generating services, the group said. The group created a hub in Maidstone, Kent, to service its highest dispensing branches. The hub uses Centred Solution's FLOWRx Hub Auto to dispense their original pack repeat prescriptions. The group put in the first FLOWRx Hub production line in spring 2022 and then added in a second line in the autumn as they increased production and moved more stores to the hub and spoke model. The innovative solution interfaces with EMIS PMR, Omnicell's Robotic Dispensing System and Universal Logistics Management software as well as Victoria OS ordering software. The hub operation runs during the day Monday to Friday and produces an average of 33,289 packs per week for just under 9,000 patients, leaving plenty of scope to ramp up. The hub is currently dispensing 79.7% of repeat prescription original packs requested by the group's busiest stores.