Pharmacy Business will be hosting their annual awards event in the pharmacy calendar with a glittering ceremony to celebrate the very best of community pharmacy.
The 23rd edition of the Pharmacy Business Awards will be on Wednesday 4 October 2023 in central London.
The awards attract the biggest names in pharmacy, with heads of pharmacy organisations, CEOs of leading manufacturers and wholesalers, health officials and
government ministers in attendance.
We look forward to bringing together the shining lights of community pharmacy, who show the nation the unique services they continue to provide.
REASONS TO ATTEND
Understand what the ambitions of the NHS and PSNC are for the future of community pharmacy
Understand why its important to develop a wider range of health services
Learn how others are achieving this and what the benefits can be
Learn what the benefits of embracing technological innovations are
Hear what others are doing and what the benefits are to their business
Network with and learn from your peers in community pharmacy
WHO SHOULD ATTEND?
Pharmacy owners
Pharmacy managers
Other pharmacy stakeholders
Exciting news! Pharmacy Business Awards 2023 are just around the corner!
The 8th Pharmacy Business Conference, organised by Pharmacy Business, unfolded a dynamic narrative around the theme of 'Pharmacy of Tomorrow', highlighting
the trajectory of innovation, adaptation, and the evolving landscape of pharmaceutical services.
Attended by over 200 pharmacy owners, industry leaders, and stakeholders, the conference served as a medium for robust discussions and the exchange of valuable
insights regarding the future of community pharmacy.
Amidst the persistent challenges posed by an underfunded reimbursement system and negotiations with governmental bodies and the NHS for the new community pharmacy
contractual framework 2024/25, the conference pivoted towards investing in staff, adapting to change by investing in new technology, and optimising commissioning
as pivotal strategies.
"Pharmacy professionals are playing increasingly important clinical roles in both primary and secondary care," shared David Webb, Chief Pharmaceutical Officer
(CPO), NHS in a video message.
He highlighted the NHS's commitment to empowering community pharmacy, with plans to expand services and deprescribe to align with the NHS's focus on preventive
healthcare.
he Pharmacy Schools Council (PhSC) has elected Professor Katie Maddock as the organisation's new chair.
Prior to becoming head of school at Keele University, Professor Maddock had been MPharm course director and associate dean for education for the Faculty of
Medicine and Health Sciences, responsible for developing the clinical teaching at Keele.
Before joining Keele University, she taught clinical pharmacy and pharmacy practice at Aston University. Her research interests lie in pharmacy education,
particularly the use of technology in teaching, clinical therapeutics, augmented reality simulation and interprofessional education. She was also awarded a
principal fellowship of the Higher Education Academy in November 2020.
Having worked in hospital pharmacy, Professor Maddock is acutely aware of the pressures that Covid-19 has placed on healthcare, as well as the importance of
retaining and building upon the positive changes to patient care and pharmacy practice that were developed in response to the pandemic.
harac, an NHS-integrated one-stop platform for independent community pharmacies, and the National Pharmacy Association (NPA) have announced their long-term
partnership to allow pharmacies to deliver the broad range of services needed to support the public.
The NPA and Charac will collaborate with members of the NPA and beyond to accelerate the necessary digital transition of independent community pharmacies,
particularly given their importance to poorer communities and less advantaged individuals at high risk due to potential pharmacy closures.
The partnership is part of the NPA's efforts to improve the online presence of community pharmacies, including patient application, online booking, website design,
and a delivery service. With Charac similarly dedicated to bettering digital interaction with patients, the new joint ecosystem will provide pharmacies with the
necessary funding and cutting-edge technology to aid delivery of primary care.
The Royal Pharmaceutical Society (RPS) has published Pharmacy: Delivering a Healthier Wales that outlines a plan focusing on what can be achieved by end of 2025.
The society has urged people to share their views by responding to the consultation on four key themes which were already set out in Pharmacy: Delivering a Healthier
Wales -enhancing patient experience; developing the pharmacy workforce; seamless pharmaceutical care; and harnessing innovation and technology.
"We want to hear from as many of you as possible. It is important that the aims for pharmacy over the next three years are right. So please take a look at the draft
2025 goals, the proposed activity and measures and complete our consultation response form by 11 September," said RPS.
"We have been proud to continue to manage this important ambition for Wales, working on behalf of the Welsh Pharmaceutical Committee and with colleagues from all
over Wales. Over 300 of you have already contributed to our face to face and virtual engagement sessions we held over the past three months and we thank you for your
valuable input.
The Challenges
There cannot be anyone working in or with community pharmacy that either feels or sees the pain that emanates from the current operating climate. Pharmacy
closures; increased workload and operating costs; increased patient and commissioner expectations; and, more fundamentally, an inadequate, undervalued and
poorly structured remuneration and reimbursement contractual framework.
As important as they are, we will not focus on these points here as they are not in the control of pharmacy owners and managers. They are the responsibility
of those organisations that represent them at a national and local level who must deliver a better outcome as difficult as that may be.
However, there are matters which are in the control of pharmacy owners and managers. These include their premises, their team, their systems and processes, their
relationships with other healthcare providers and the broader community, their NHS and private service offer, and how they promote and deliver them to give the best
patient experience.
In order to create the head space to develop and implement a business plan, pharmacy owners and managers must make time to work on their business as well as in it.
Then it requires the capacity and capability within their team to deliver the services and that excellent patient experience.
What skills does a pharmacist need these days? You'd think it would be sufficient to have a good understanding of pharmacy and the ability to offer a great
patient service. Whilst this is true of course, the reality of the day to day role demands skills which most pharmacists have not been trained for as part of their
formal qualification.
At the very least, pharmacists find themselves responsible for running the pharmacy, managing people, managing processes and dealing with issues relating to customers,
suppliers, surgeries, regulators and stakeholders. Even the most junior pharmacists quickly find themselves being accountable for the financial performance of their
department and having to work within budgets or deliver on targets.
Remarkably, despite the apparent lack of any formal training in these areas, pharmacists have been able to adapt and meet the challenges of whatever their job has
thrown at them.
Many pharmacists go even further, bringing out their inner entrepreneurial spirit to set up their own business. There are now over 6,000 pharmacy businesses owned by
independent pharmacists, with this segment growing.
Whilst pharmacists have historically adapted to their environments and picked up the necessary business skills, the rapidly changing landscape of pharmacy will
require pharmacists to establish new skills to help ensure their businesses survive and thrive.
It's no secret that as pharmacists we are navigating a new and more demanding healthcare landscape. Our role has changed significantly since the start of the 21st century due to increased expectations from the public, advances in science and technology and changing workforce pressures.
The Community Pharmacy Contractual Framework for England has placed a higher focus on clinical service. In addition, the Covid-19 pandemic resulted in significant
acceleration in changing how we work day-to-day and the public perception of our role.
Community pharmacy owners and staff have been under relentless pressure for the last two years. Dispensing volumes are continually increasing but dispensing revenues
are being replaced by launching new services. We must find solutions to reduce the time it takes to dispense medication so we can focus on these new revenue generating services.
To not just succeed, but to thrive, it is becoming increasingly important to understand and embrace the technology available.
One evening whilst I was watching TV, my phone pinged with an all too familiar WhatsApp alert with a message preview saying "Can you help". I recognised the
name as one of our Titan pharmacy customers who was clearly in a state of panic.
I replied offering my assistance and asked him what was up. What followed over the next 24 hours was an interesting case study of how innovative technology can
genuinely solve real challenges in pharmacies.
Mr P (let's call him that) had booked a locum to cover in his dispensary on the next day so he could focus on his vaccination service. The problem - his locum
had just called to cancel his booking (no reason given) and now he had no cover.
Meanwhile, he was fully booked with back to back appointments and could not cancel them. He had phoned round his usual network of pharmacists and no one was
available at short notice.
He was asking if there was anything that Titan could do to reduce his workload and said he had heard about Titan's artificial intelligence module.
Unfortunately, Titan. X had not been installed at this site and was not an option at this late stage.
Equally, Titan's digital workflow cannot be circumvented so there was no way steps could be taken out of the process.
It's time for pharmacists to get their technology forecasting hats on and be selective in choosing digital technologies, commented Prof James Woudhuysen, of
London South Bank University, at the National Pharmacy Association (NPA) Conference, Pharmacy Odyssey, held on Thursday (13 October).
In a session on 'Healthcare in tomorrow's digital environment', hosted by Fergus Walsh, Prof Woudhuysen opined that digitisation has its merit, but it's quite tricky,
and slower than we imagine.
"Mechanisation has a digital component that we can look to as a way out of the gloom of the moment. And in dispensing, labelling, prescribing, and many other features
of the conventional retail pharmacist, there's a lot that could be done for productivity and automation," he said.
Replying to a question on 'where are we at the digital front now and where can it go', Woudhuysen replied: "It's taken 20 years for the electronic prescription. It
was Tony Blair, who wanted every prescription electronic. The mishaps on repeat prescriptions and all the rest of it are still quite intense. So, we need to remember
that electronics is only as clever as software and then human input into it. There're still many mistakes.
Healthcare has a strong relationship with technology. The modern structure of hospitals and medical facilities cannot function without the progress of
technology. It is important to acknowledge the impact of technology to ensure that priority is given to the constant maintenance of innovation. Here are a few
ways to understand how healthcare and technology operate together.
TECHNOLOGICAL INNOVATIONS KEEPING UP WITH MEDICAL DEMANDS
Healthcare has become increasingly dependent upon technology throughout the years. There is an almost infinite amount of equipment and machinery that is used on a
day-to-day basis to help facilitate the care of patients. One aspect that needs to be acknowledged is the prevalence of smart technology within the hospital and
healthcare spaces. Technology is being innovated, and it is only a matter of time until hospitals see such advancements be applied more often, as funding increases
alongside the development of new machinery and equipment. These include the inclusion of artificial intelligence in order to assist and supplement healthcare
professionals to do a better and more efficient job, providing better care for patients. Of course, such technology will need to follow trends of other industries
first to ensure its safe use and application when dealing with patients.
Throughout the past decade, digital transformation has been at the forefront of the agenda for the NHS which has been accelerated by the abundance of digitally enabled ways of working during the pandemic. While the last year has unquestionably heralded the spring shoots of transformation, there is so much to be done to build upon this and accelerate further.
For example, do both pharmacists and patients comprehend the value of digital to drive change at a fundamental level? The issue is not simply ensuring that the temporary fixes inspired by the pandemic successfully transition to standard practice, but also rapidly building on that foundation to enable the greatest
value from digitisation within pharmacy.
Covid-19 has increased the need for digitally enabled and empowered ways of operating. From the backlog in outpatient appointments to postponed screening programmes and, crucially, the potential exodus of overworked and stressed pharmacists, the efficient, effective and intelligent care enabled by the right digital technologies is now critical.
Are you looking for ways technology can improve the health sector? Technology has revolutionized every industry imaginable, so it's no surprise that it
has also made its mark on the health sector. In this blog post, we will discuss how technology is helping to improve healthcare for everyone. From telemedicine
to mobile apps, technology makes it easier than ever for people to get the care they need. Keep reading to learn more.
EASILY ACCESSIBLE MEDICAL INFORMATION
One of the biggest ways technology improves healthcare is by making medical information more accessible to everyone. In the past, if you had a question about your
health, you would have to either make an appointment with a doctor or do some research on your own. However, thanks to the internet, now you can easily find answers
to all of your questions with a few clicks of a button.
If you are running a medical facility, it is important to ensure that your IT department is up to date on all of the latest advancements in healthcare technology.
As highlighted by the team behind Medicus IT, you can hire an IT health expert to manage all aspects of your digital infrastructure so that you can focus on
providing quality patient care. This way, you can ensure that your patients are getting the best possible care.
As we take look back over the past year and reflect on what we have achieved, it's also important that we look ahead to new challenges and opportunities that
may arise in 2023. We have seen remarkable innovation across the industry in 2022, from big break throughs in treatment and improvements to patient outcomes, to how
the industry is working with big data and technology. But it's fair to say that these achievements came paired with just as many challenges including a continued
talent shortage, hangovers from the pandemic, increasing pressures to innovate and ongoing macroeconomic challenges.
As we head into 2023, I expect these existing challenges to continue alongside new ones, but I also anticipate more opportunities to present themselves. At
Pharamanovia, we predict that the key trends set to catalyse the pharmaceutical and healthcare industries in 2023 include break through innovations, technology,
big data, sustainability, ongoing policy changes and a shift in investment due to inflation.
Utilising big data and tech
Technology has been recognised as one of the industry's biggest tools for many years, and I don't expect to see the pace of how we use technology in healthcare and
pharma to slow down any time soon. In 2023, I expect that we will see further automation in the way we work, with an increase in digital engagement and healthcare
providers leveraging remote access further.
Health technology pioneer Invatech Health has sold its care homes electronic medication administration record (eMAR) system Atlas to care home management
specialists Person Centred Software (PCS).
Following the transition of Atlas to new ownership, Bristol-based Invatech Health will concentrate solely on further growth of Titan, its cutting-edge software for pharmacy management.
Invatech Health CEO Tariq Muhammad, a pharmacist who started working on care homes back in 2002, first conceived the concept of electronic medicines system for care homes in 2006.
Muhammad said he was proud to see his purpose-driven business given an opportunity for further progress. "It's a bit like being at a child's graduation," he said,
after the completion of the acquisition which marked the end of a 20 year journey for him with Atlas.
"I set up Atlas to tackle a dire need in the care homes sector for a system which could prevent incorrect dosing, mismanagement of prescriptions and administration errors of important medication.
Statistics show that 1 in 8 women will develop breast cancer at some point in their lives. While this disease can be deadly, it is also preventable. This
blog post will discuss six things you need to know about breast cancer prevention. Knowledge is power when it comes to fighting cancer, so read on and learn how
you can protect yourself.
UNDERGO ROUTINE CHECKUPS
One of the first things you can do to prevent breast cancer is to undergo routine checkups. This means going for mammograms and clinical breast exams regularly. In
this case, your doctor may even recommend using ultrasound technology to get a clear picture of the breast tissue. Rest assured that your doctor will be able to
detect any changes in your breasts and will be able to determine if there is anything to worry about. The earlier you catch any abnormalities, the better your chances
of beating cancer.
BE AWARE OF YOUR FAMILY HISTORY
Another important factor to consider is your family history. If you have close relatives who have been diagnosed with breast cancer, your risk may be higher. This is
because some forms of breast cancer can be hereditary. As such, it is important to be aware of your family history and to let your doctor know if there is a history
of breast cancer in your family. From there, you should discuss your options with your doctor and make sure to get regular screenings. More often than not, early
detection is key when it comes to surviving breast cancer which is why family history is so important.
Clinical trials for BioNTech's cancer vaccines should start this year in Britain, marking an important step towards their possible sale on the open market,
the German company's top executive Ugur Sahin told magazine Der Spiegel.
BioNTech, known for its COVID vaccine with U.S. partner Pfizer, is currently deciding which types of cancer it wants to test its personalized cancer immunotherapies
on and the locations where it will conduct the trials, Sahin said.
The company wants these therapies, which are based on messenger RNA (mRNA) technology similar to the one that underpins its COVID-19 vaccine, to soon become a regular
treatment for cancer patients.
"We believe that this should be possible for large amounts of patients before 2030," Sahin said.
Following centuries of stigma, the importance of mental wellness is finally matching that of physical healthcare.
Conditions such as depression have become common topics in the media, particularly in the last few years as celebrities and experts warned against the pressures of
social media. The bouts of isolation connected with the Covid-19 pandemic exacerbated the issue, with the British Medical Association declaring a UK mental health
crisis at the end of 2022.
This media attention has led to acknowledgement of the realities of mental health problems from the government and medical sector, and a recognition that these
need to be approached differently to physical ailments when it comes to providing treatment.
If you are motivated to be involved in this rapidly changing industry, consider these rewarding business ideas for developing a career in mental health.
Become a counsellor
Counselling is a broad term, but essentially it is the practice of having impartial conversation with patients about their life experiences with a view to overcoming
emotional obstacles and trauma. Training can take three to five years depending on whether you are getting a degree or diploma, and there are many opportunities to
specialise both during and after your education.
Psychotherapy is a similar field, but this is a more academically focused course that tends to be concerned with long-term or particularly complex mental health
issues. You will need a post-graduate qualification and several years of training to become certified.
The healthcare landscape has dramatically changed over the years, due to a number of factors, firstly having to navigate Covid-19 and now the advancement of
artificial intelligence (AI) and machine technology, to name a few. As a result, training the next generation of healthcare leaders is more important now than ever.
Let's look at three ways to effectively train the next generation of pharmacists:
Robust Induction Programme
Induction programs are an effective way of training the next generation of pharmacists as they have the ability to provide knowledge, skills and practical
experience to deal with and manage common challenges they're likely to experience in their careers. These programs usually include training in pharmacokinetics,
drug dosages, medication administration, and pharmacotherapy.
Patients want to be active partners in their healthcare decisions - and eye care is no exception. Patient education is vital for understanding diagnoses,
treatment options, and the importance of preventative care. When patients understand what's happening with their health, they're far more likely to follow their
treatment plan and see good results. Here's a deeper look at why patient education matters.
Patient-Centered Care: The Key to Success
The Institute of Medicine emphasizes the importance of patient-centered care. This means involving patients in decision-making and providing them with the
necessary education for informed choices. This approach is even more crucial in eye care, where conditions can lead to irreversible blindness.
The Need for Patient Education
Research shows that many patients crave educational materials from their eye care providers, but many don't receive them. This leaves patients searching for
information on their own, potentially turning to unreliable sources. Clear, accessible patient education is vital in ensuring understanding and treatment
adherence.For instance, patient education is crucial in preventing diseases like glaucoma. The more informed patients are, the more chances they will
discover early signs of disease by taking OCT test for glaucoma.