Artificial intelligence (AI) has the potential to help tackle some of the world’s most challenging social problems. To analyze potential applications for social good, we compiled a library of about 160 AI social-impact use cases. They suggest that existing capabilities could contribute to tackling cases across all 17 of the UN’s sustainable-development goals, potentially helping hundreds of millions of people in both advanced and emerging countries.
Real-life examples of AI are already being applied in about one-third of these use cases, albeit in relatively small tests. They range from diagnosing cancer to helping blind people navigate their surroundings, identifying victims of online sexual exploitation, and aiding disaster-relief efforts (such as the flooding that followed Hurricane Harvey in 2017). AI is only part of a much broader tool kit of measures that can be used to tackle societal issues, however. For now, issues such as data accessibility and shortages of AI talent constrain its application for social good.
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The United Nations’ Sustainable Development Goals (SDGs) are among the best-known and most frequently cited societal challenges, and our use cases map to all 17 of the goals, supporting some aspect of each one (Exhibit 3). Our use-case library does not rest on the taxonomy of the SDGs, because their goals, unlike ours, are not directly related to AI usage; about 20 cases in our library do not map to the SDGs at all. The chart should not be read as a comprehensive evaluation of AI’s potential for each SDG; if an SDG has a low number of cases, that reflects our library rather than AI’s applicability to that SDG.
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