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What's needed...is a lot more public debate about the risks of inaction. "Risk is something we all understand in our daily lives...and if people were to think more about the risk of inaction, we think they would be more inclined to take action." How can museums help move the conversation forward?

Great talk.  So much of what we have been reading about and discussing over the years in one presentation. I particularly support his points on staff compensation and risk taking.