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Community policing is a widely-adopted model put into practice for nearly 40 years. The concept stemmed from a desire to address community concerns about rising crime rates through increased citizen involvement. To strengthen relationships with their constituents and improve their own reputations, police officers asked for assistance in solving and preventing crimes in the area. Recent advancements in technology are altering the ways in which law enforcement agencies can incorporate community policing into their operations. By providing an easier and more efficient way for people to report crime and share information, social networks like Facebook and Twitter significantly impact how well police connect with people. Software for mobile devices facilitates and eases communication both internal and external to a department. Officers who master these digital tools may increase the effectiveness of community policing in their jurisdictions.

During emergency response, the ability to access information in a timely manner can be critical for survival. Recent incidents with active shooters have underscored the importance of relaying accurate information quickly, and first responders are beginning to leverage these technologies more frequently.

When local law enforcement is able to engage residents in an exchange of information, crime-fighting is more effective. Increasingly, social media is becoming a valuable tool for police and citizens to engage each other. These networks present opportunities to gather and distribute information quickly. Many departments are not able, willing or sometimes allowed to leverage the benefits of this technology. The ones who do so successfully, however, provide a blueprint for peers to follow.