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I don't fully agree with this analysis. I'm one of the first users of Zoho, and even if they were functionnally in advance, they had too much bugs to be used seriously for a real business. Google is working hard and they are on the path to be better than Zoho on a lot of modules, with the guarantee of quality of service. But I hope Zoho will have the energy and the financial background to compete with Google, because competition is the best driver for innovation.

Think you know what work might look like in the future? Zoho's evangelist (and guy who setup their data center) Raju Vegesna shows me how he can gather data from the Internet, process it in a spreadsheet, and build a report -- all within minutes using Zoho's free services. Oh, and all while he could be collaborating with coworkers from around the world on live data. This is a new way to work and it's pretty exciting to think about how cloud-based technologies like Zoho's suite of applications will change how we'll work