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The article serves two purposes for research on the topic of higher ed information technology: 1) the challenges associated with managing campus IT are universal; the issues are not found only in American higher education and 2) a case study for exploration of solutions for campus IT problems including cost, adoption and oversight, or management. The recency of the publication is important for context on current trends and issues as well as current management strategies. The sources is important because the authors are economics professors at universities in the UK who are working toward an openness in education agenda, an issue that is often met with resistance in the US even though it is commonly regarded as a possible solution for some IT problems. Openness in education has been widely debated in consideration of three key areas: cost, quality, and access. Open education resources (OER) includes free or low cost textbooks, lab manuals, learning objects and courseware. These options offer resources to educators and students at a lower cost than publisher materials and vendor software, however faculty and others question the quality of resources that are offered for free. The myth that "free" does not equal "good" in the eyes of academics prohibits widespread adoption of OER thus limits access to education resources for many. The case study in this paper goes much deeper, to examine the issues relating to creating an openness initiative at a major university and evaluate the strategies used to shift the campus mindset in regards to OER, change behavior for selecting campus and course resources, and open a dialog around OER, both using and creating from and for the OER community. Bonus: excellent lit review on the topic of openness in higher ed.

In this case study, the author, a faculty member of a liberal arts college at a major university, explains how a near disaster influenced significant administrative change. Case studies like these illustrate not only the principles of managing technology but highlight the importance of aligning IT initiatives with administrative needs. When the campus advising office flooded, student records were in jeopardy. Not only were student files in danger of being lost due to water damage, services rendered by the department were affected by the loss of the work space. Digital file management and portability became part of a disaster recovery plan developed after the flood. The case also provides examples of how a shift in business practices opens avenues for further change, such as staff being able to meet with students outside of the office because of digital records being more portable and staffers being able to work from home which helped maintain productivity when the office was closed due to weather or other unforeseen circumstances.

Edited by then president of EDUCAUSE, this book is a collection of case studies and reflections on practice from the field of higher education information technology management. Oblinger's objective was to provide evidence of impact in regards to adoption and successful implementation of campus technologies. The format allows campus leadership and IT professionals to examine the challenges and issues associated with higher ed IT through the lens of their peers at other institutions. The variety of cases shows similarities and differences among institutional types. Valuable as a snapshot of what was happening at the time of its publication for perspective and context as well as to question whether strategies are effective, or not, over time.

This case study breaks down IT costs into simple easy to read tables, and the author provides insight and background on the IT budget restructuring project he undertook at his university between 2007-2008. This case is important because it is centered during a financially difficult time in higher education, when IT costs were steadily increasing due to higher demand from all campus users and budget cuts were imminent due to the global financial crisis at the time. Perhaps not a definitive case study, it is worth a read to develop more familiarity with IT portfolio management.

This blog post can be viewed as a supporting material to aid a reader in understanding the 2014 Horizon Report. Blog authors at Columbia's Center for New media Teaching and Learning review the Horizon Report and summarize its findings along with thoughts for application at Columbia. This summary of the report and insight from a prestigious university may aid a researcher in understanding perspectives on emerging technologies. The value here is in the author's perspective as an educational technology professional who manages campus technology and partners with faculty in adopting emerging tools and resources. He includes examples of past experience in technology adoption alongside thoughts about Columbia's opportunities to adopt new tools. For example, he describes the challenges associated with hybrid and flipped model teaching in response to the Horizon Report's concern for adoption and adaptation to emerging models and technology.

Using Diana Oblinger's framework outlined in her book "Game Changers", university IT staff outlined their 4 year strategic plan. CIO Theresa Rowe welcome comments at rowe@oakland.edu