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Introduction to Crafting Questions for On-line Discussions

An understanding of Information Design starts with the essential view that the vast amount of things that bombard our senses everyday are not pieces of information but merely data. Richard Saul Wurman expresses this in his book, Information Anxiety. Data is fairly worthless to most of us; it is the product of research or creation (such as writing), but it is not an adequate product for communicating. To have informational value, it must be organized, transformed, and presented in a way that gives it meaning.