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Jamie Billingham

Fair Process: Managing in the Knowledge Economy - Harvard Business Review - 0 views

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    Take away - people will commit to decisions-even one they disagree with-if they believe that the process used to make the decision was fair. Process trumps outcome.
Jamie Billingham

Blue Ocean Strategy | Fair Process - 0 views

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    Defines the three mutually reinforcing criteria for fair process - engagement, explanation and expectation clarity
Jamie Billingham

A model of fair process and it's limits - 0 views

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    2008 article by Wu, Loch and Van der Heyden
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