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Jamie Billingham

Fair Process: Managing in the Knowledge Economy - Harvard Business Review - 0 views

hbr.org/...aging-in-the-knowledge-economy

fairprocess changemanagement decision-making leadership strategy process managing HBR

shared by Jamie Billingham on 09 Dec 13 - No Cached
  • Jamie Billingham on 09 Dec 13
     
    Take away - people will commit to decisions-even one they disagree with-if they believe that the process used to make the decision was fair. Process trumps outcome.
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