Do More Than Just Solve Customer Queries by Using Exceptional Customer Service Vendors - 0 views
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Call Center Outsourcing on 16 Apr 19More often than not, a customer service agent is happy if he is able to solve a customer's query on the first call. Regardless of how the call went or how the rapport was, most agents feel proud if they are somehow able to finish the call with a roundabout resolution to the customer issue.