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In March, tech publication Protocol first reported that U.S. law enforcement agencies such as Customs and Border Protection (CBP) and Immigration and Customs Enforcement (ICE) were using Locate X. Motherboard then obtained an internal Secret Service document confirming the agency's use of the technology. Some government agencies, including CBP and the Internal Revenue Service (IRS), have also purchased access to location data from another vendor called Venntel.

the company tracks 25 million devices inside the United States every month, and 40 million elsewhere, including in the European Union, Latin America, and the Asia-Pacific region

Motherboard found another network of dating apps that look and operate nearly identically to Mingle, including sending location data to X-Mode. Motherboard installed another dating app, called Iran Social, on a test device and observed GPS coordinates being sent to the company. The network of apps also includes Turkey Social, Egypt Social, Colombia Social, and others focused on particular countries.

Senator Ron Wyden told Motherboard in a statement that X-Mode said it is selling location data harvested from U.S. phones to U.S. military customers."In a September call with my office, lawyers for the data broker X-Mode Social confirmed that the company is selling data collected from phones in the United States to U.S. military customers, via defense contractors. Citing non-disclosure agreements, the company refused to identify the specific defense contractors or the specific government agencies buying the data,"

some apps that are harvesting location data on behalf of X-Mode are essentially hiding the data transfer. Muslim Pro does not mention X-Mode in its privacy policy, and did not provide any sort of pop-up when installing or opening the app that explained the transfer of location data in detail. The privacy policy does say Muslim Pro works with Tutela and Quadrant, two other location data companies, however. Motherboard did observe data transfer to Tutela.

The Muslim Mingle app provided no pop-up disclosure in Motherboard's tests, nor does the app's privacy policy mention X-Mode at all. Iran Social, one of the apps in the second network of dating apps that used much of the same code, also had the same lack of disclosures around the sale of location data.

"The question to ask is whether a reasonable consumer of these services would foresee of these uses and agree to them if explicitly asked. It is safe to say from this context that the reasonable consumer—who is not a tech person—would not have military uses of their data in mind, even if they read the disclosures."

Google and Facebook know how to utilize negative emotions, leading to the new system-wide goal: find personalized ways to make you feel bad

in Adam Greenfield’s Radical Technologies, where he notices that ‘it seems strange to assert that anything as broad as a class of technologies might have an emotional tenor, but the internet of things does. That tenor is sadness… a melancholy that rolls off it in waves and sheets. The entire pretext on which it depends is a milieu of continuously shattered attention, of overloaded awareness, and of gaps between people just barely annealed with sensors, APIs and scripts.’ It is a life ‘savaged by bullshit jobs, over-cranked schedules and long commutes, of intimacy stifled by exhaustion and the incapacity by exhaustion and the incapacity or unwillingness to be emotionally present.’

Omnipresent social media places a claim on our elapsed time, our fractured lives. We’re all sad in our very own way.4 As there are no lulls or quiet moments anymore, the result is fatigue, depletion and loss of energy. We’re becoming obsessed with waiting. How long have you been forgotten by your love ones? Time, meticulously measured on every app, tells us right to our face. Chronos hurts. Should I post something to attract attention and show I’m still here? Nobody likes me anymore. As the random messages keep relentlessly piling in, there’s no way to halt them, to take a moment and think it all through.

Unlike the blog entries of the Web 2.0 era, social media have surpassed the summary stage of the diary in a desperate attempt to keep up with real-time regime. Instagram Stories, for example, bring back the nostalgia of an unfolding chain of events – and then disappear at the end of the day, like a revenge act, a satire of ancient sentiments gone by. Storage will make the pain permanent. Better forget about it and move on

By browsing through updates, we’re catching up with machine time – at least until we collapse under the weight of participation fatigue. Organic life cycles are short-circuited and accelerated up to a point where the personal life of billions has finally caught up with cybernetics

The price of self-control in an age of instant gratification is high. We long to revolt against the restless zombie inside us, but we don’t know how.

Sadness arises at the point we’re exhausted by the online world.6 After yet another app session in which we failed to make a date, purchased a ticket and did a quick round of videos, the post-dopamine mood hits us hard. The sheer busyness and self-importance of the world makes you feel joyless. After a dive into the network we’re drained and feel socially awkward. The swiping finger is tired and we have to stop.

Much like boredom, sadness is not a medical condition (though never say never because everything can be turned into one). No matter how brief and mild, sadness is the default mental state of the online billions. Its original intensity gets dissipated, it seeps out, becoming a general atmosphere, a chronic background condition. Occasionally – for a brief moment – we feel the loss. A seething rage emerges. After checking for the tenth time what someone said on Instagram, the pain of the social makes us feel miserable, and we put the phone away. Am I suffering from the phantom vibration syndrome? Wouldn’t it be nice if we were offline? Why is life so tragic? He blocked me. At night, you read through the thread again. Do we need to quit again, to go cold turkey again? Others are supposed to move us, to arouse us, and yet we don’t feel anything anymore. The heart is frozen

If experience is the ‘habit of creating isolated moments within raw occurrence in order to save and recount them,’11 the desire to anaesthetize experience is a kind of immune response against ‘the stimulations of another modern novelty, the total aesthetic environment’.

unlike burn-out, sadness is a continuous state of mind. Sadness pops up the second events start to fade away – and now you’re down the rabbit hole once more. The perpetual now can no longer be captured and leaves us isolated, a scattered set of online subjects. What happens when the soul is caught in the permanent present? Is this what Franco Berardi calls the ‘slow cancellation of the future’? By scrolling, swiping and flipping, we hungry ghosts try to fill the existential emptiness, frantically searching for a determining sign – and failing

Millennials, as one recently explained to me, have grown up talking more openly about their state of mind. As work/life distinctions disappear, subjectivity becomes their core content. Confessions and opinions are externalized instantly. Individuation is no longer confined to the diary or small group of friends, but is shared out there, exposed for all to see.

Snapstreaks, the ‘best friends’ fire emoji next to a friend’s name indicating that ‘you and that special person in your life have snapped one another within 24 hours for at least two days in a row.’19 Streaks are considered a proof of friendship or commitment to someone. So it’s heartbreaking when you lose a streak you’ve put months of work into. The feature all but destroys the accumulated social capital when users are offline for a few days. The Snap regime forces teenagers, the largest Snapchat user group, to use the app every single day, making an offline break virtually impossible.20 While relationships amongst teens are pretty much always in flux, with friendships being on the edge and always questioned, Snap-induced feelings sync with the rapidly changing teenage body, making puberty even more intense

The bare-all nature of social media causes rifts between lovers who would rather not have this information. But in the information age, this does not bode well with the social pressure to participate in social networks.

dating apps like Tinder. These are described as time-killing machines – the reality game that overcomes boredom, or alternatively as social e-commerce – shopping my soul around. After many hours of swiping, suddenly there’s a rush of dopamine when someone likes you back. ‘The goal of the game is to have your egos boosted. If you swipe right and you match with a little celebration on the screen, sometimes that’s all that is needed. ‘We want to scoop up all our options immediately and then decide what we actually really want later.’25 On the other hand, ‘crippling social anxiety’ is when you match with somebody you are interested in, but you can’t bring yourself to send a message or respond to theirs ‘because oh god all I could think of was stupid responses or openers and she’ll think I’m an idiot and I am an idiot and…’

The metric to measure today’s symptoms would be time – or ‘attention’, as it is called in the industry. While for the archaic melancholic the past never passes, techno-sadness is caught in the perpetual now. Forward focused, we bet on acceleration and never mourn a lost object. The primary identification is there, in our hand. Everything is evident, on the screen, right in your face. Contrasted with the rich historical sources on melancholia, our present condition becomes immediately apparent. Whereas melancholy in the past was defined by separation from others, reduced contacts and reflection on oneself, today’s tristesse plays itself out amidst busy social (media) interactions. In Sherry Turkle’s phrase, we are alone together, as part of the crowd – a form of loneliness that is particularly cruel, frantic and tiring.

What we see today are systems that constantly disrupt the timeless aspect of melancholy.31 There’s no time for contemplation, or Weltschmerz. Social reality does not allow us to retreat.32 Even in our deepest state of solitude we’re surrounded by (online) others that babble on and on, demanding our attention

distraction does not pull us away, but instead draws us back into the social

The purpose of sadness by design is, as Paul B. Preciado calls it, ‘the production of frustrating satisfaction’.39 Should we have an opinion about internet-induced sadness? How can we address this topic without looking down on the online billions, without resorting to fast-food comparisons or patronizingly viewing people as fragile beings that need to be liberated and taken care of.

We overcome sadness not through happiness, but rather, as media theorist Andrew Culp has insisted, through a hatred of this world. Sadness occurs in situations where stagnant ‘becoming’ has turned into a blatant lie. We suffer, and there’s no form of absurdism that can offer an escape. Public access to a 21st-century version of dadaism has been blocked. The absence of surrealism hurts. What could our social fantasies look like? Are legal constructs such as creative commons and cooperatives all we can come up with? It seems we’re trapped in smoothness, skimming a surface littered with impressions and notifications. The collective imaginary is on hold. What’s worse, this banality itself is seamless, offering no indicators of its dangers and distortions. As a result, we’ve become subdued. Has the possibility of myth become technologically impossible?

We can neither return to mysticism nor to positivism. The naive act of communication is lost – and this is why we cry

American consumers spent five hours per day on their mobile devices, and showed a dizzying 69% year-over-year increase in time spent in apps like Facebook, Twitter, and YouTube. The prevalence of apps represents a concrete example of the movement away from the old notion of accessing the Internet through a browser and the new reality of the connected world and its myriad elements – news, social media, entertainment – being with us all the time

“In the 90s and even through the early 2000s, for many people, there was this way of thinking about cyberspace as a space that was somewhere else: it was in your computer. You went to your desktop to get there,” Weigel says. “One of the biggest shifts that’s happened and that will continue to happen is the undoing of a border that we used to perceive between the virtual and the physical world.”

While many of us think of the smartphone as a portal for accessing the outside world, the reciprocity of the device, as well as the larger pattern of our behavior online, means the portal goes the other way as well: it’s a means for others to access us

“This is where the fundamental democracy deficit comes from: you have this incredibly concentrated private power with zero transparency or democratic oversight or accountability, and then they have this unprecedented wealth of data about their users to work with,”

an unfathomable amount of wealth, power, and direct influence on the consumer in the hands of just a few individuals – individuals who can affect billions of lives with a tweak in the code of their products

Weigel sees the unfettered access to our data, through our smartphone and browser use, of what she calls the big five tech companies – Apple, Alphabet (the parent company of Google), Microsoft, Facebook, and Amazon – as a legitimate problem for notions of democracy

the rhetoric around the Internet was that the crowd would prevent the spread of misinformation, filtering it out like a great big hive mind; it would also help to prevent the spread of things like hate speech. Obviously, this has not been the case, and even the relatively successful experiments in this, such as Wikipedia, have a great deal of human governance that allows them to function properly

We should know and be aware of how these companies work, how they track our behavior, and how they make recommendations to us based on our behavior and that of others. Essentially, we need to understand the fundamental difference between our behavior IRL and in the digital sphere – a difference that, despite the erosion of boundaries, still stands

“Whether we know it or not, the connections that we make on the Internet are being used to cultivate an identity for us – an identity that is then sold to us afterward,” Lynch says. “Google tells you what questions to ask, and then it gives you the answers to those questions.”

It isn’t enough that the apps in our phone flatten all of the different categories of relationships we have into one broad group: friends, followers, connections. They go one step further than that. “You’re being told who you are all the time by Facebook and social media because which posts are coming up from your friends are due to an algorithm that is trying to get you to pay more attention to Facebook,” Lynch says. “That’s affecting our identity, because it affects who you think your friends are, because they’re the ones who are popping up higher on your feed.”

Not only do smartphones affect our memory and our concentration, research shows they are addictive – to the point where they could be a ‘gateway drug’ making users more vulnerable to other addictions.

Smartphones are also linked to reduced social interaction, inadequate sleep, poor real-world navigation, and depression.

“The more time that kids spend on digital devices, the less empathetic they are, and the less they are able to process and recognise facial expressions, so their ability to actually communicate with each other is decreased.”

“Casino-funded research is designed to keep people gambling, and app software developers use exactly the same techniques. They have lots of buzzes and icons so you attend to them, they have things that move and flash so you notice them and keep your attention on the device.”

Around 90 per cent of US university students are thought to experience ‘phantom vibrations', so the researcher took a group to a desert location with no cell reception – and found that even after four days, around half of the students still thought their pocket was buzzing with Facebook or text notifications.

“Collaboration is a buzzword with software companies who are targeting schools to get kids to use these collaboration tools on their iPads – but collaboration decreases when you're using these devices,”

“All addiction is based on the same craving for a dopamine response, whether it's drug, gambling, alcohol or phone addiction,” he says. “As the dopamine response drops off, you need to increase the amount you need to get the same result, you want a little bit more next time. Neurologically, they all look the same.“We know – there are lots of studies on this – that once we form an addiction to something, we become more vulnerable to other addictions. That’s why there’s concerns around heavy users of more benign, easily-accessed drugs like alcohol and marijuana as there’s some correlation with usage of more physically addictive drugs like heroin, and neurological responses are the same.”

parents can also fall victim to screens which distract from their child’s activities or conversations, and most adults will experience this with friends and family members too.

“We also know that if you learn something on an iPad you are less likely to be able to transfer that to another device or to the real world,”

a series of studies have tested this with children who learn to construct a project with ‘digital’ blocks and then try the project with real blocks. “They can’t do it - they start from zero again,”

“Our brains can’t actually multitask, we have to switch our attention from one thing to another, and each time you switch, there's a cost to your attentional resources. After a few hours of this, we become very stressed.” That also causes us to forget things

A study from Norway recently tested how well kids remembered what they learned on screens. One group of students received information on a screen and were asked to memorise it; the second group received the same information on paper. Both groups were tested on their recall.Unsurprisingly, the children who received the paper version remembered more of the material. But the children with the electronic version were also found to be more stressed,

The famous ‘London taxi driver experiments’ found that memorising large maps caused the hippocampus to expand in size. Williams says that the reverse is going to happen if we don’t use our brain and memory to navigate. “Our brains are just like our muscles. We ‘use it or lose it’ – in other words, if we use navigation devices for directions rather than our brains, we will lose that ability.”

numerous studies also link smartphone use with sleeplessness and anxiety. “Some other interesting research has shown that the more friends you have on social media, the less friends you are likely to have in real life, the less actual contacts you have and the greater likelihood you have of depression,”

12-month-old children whose carers regularly use smartphones have poorer facial expression perception

turning off software alarms and notifications, putting strict time limits around screen use, keeping screens out of bedrooms, minimising social media and replacing screens with paper books, paper maps and other non-screen activities can all help minimise harm from digital devices including smartphones

the risk of trusting competition to an interoperability mandate is that it will create a new ecosystem where everything that's not forbidden is mandatory, freezing in place the current situation, in which Facebook and the other giants dominate and new entrants are faced with onerous compliance burdens that make it more difficult to start a new service, and limit those new services to interoperating in ways that are carefully designed to prevent any kind of competitive challenge

Facebook is a notorious opponent of adversarial interoperability. In 2008, Facebook successfully wielded a radical legal theory that allowed it to shut down Power Ventures, a competitor that allowed Facebook's users to use multiple social networks from a single interface. Facebook argued that by allowing users to log in and display Facebook with a different interface, even after receipt of a cease and desist letter telling Power Ventures to stop, the company had broken a Reagan-era anti-hacking law called the Computer Fraud and Abuse Act (CFAA). In other words, upsetting Facebook's investors made their conduct illegal.

Today, Facebook is viewed as holding all the cards because it has corralled everyone who might join a new service within its walled garden. But legal reforms to safeguard the right to adversarial interoperability would turn this on its head: Facebook would be the place that had conveniently organized all the people whom you might tempt to leave Facebook, and even supply you with the tools you need to target those people.

Such a tool would allow someone to use Facebook while minimizing how they are used by Facebook. For people who want to leave Facebook but whose friends, colleagues or fellow travelers are not ready to join them, a service like this could let Facebook vegans get out of the Facebook pool while still leaving a toe in its waters.

In a competitive market (which adversarial interoperability can help to bring into existence), even very large companies can't afford to enrage their customers

the audience for a legitimate adversarial interoperability product are the customers of the existing service that it connects to.

anyone using a Facebook mobile app might be exposing themselves to incredibly intrusive data-gathering, including some surprisingly creepy and underhanded tactics.

If users could use a third-party service to exchange private messages with friends, or to participate in a group they're a member of, they can avoid much (but not all) of this surveillance.

Facebook users (and even non-Facebook users) who want more privacy have a variety of options, none of them very good. Users can tweak Facebook's famously hard-to-understand privacy dashboard to lock down their accounts and bet that Facebook will honor their settings (this has not always been a good bet). Everyone can use tracker-blockers, ad-blockers and script-blockers to prevent Facebook from tracking them when they're not on Facebook, by watching how they interact with pages that have Facebook "Like" buttons and other beacons that let Facebook monitor activity elsewhere on the Internet. We're rightfully proud of our own tracker blocker, Privacy Badger, but it doesn't stop Facebook from tracking you if you have a Facebook account and you're using Facebook's service.

As Facebook's market power dwindled, so would the pressure that web publishers feel to embed Facebook trackers on their sites, so that non-Facebook users would not be as likely to be tracked as they use the Web.

Today, Facebook's scandals do not trigger mass departures from the service, and when users do leave, they tend to end up on Instagram, which is also owned by Facebook.

For users who have privacy needs -- and other needs -- beyond those the big platforms are willing to fulfill, it's important that we keep the door open to competitors (for-profit, nonprofit, hobbyist and individuals) who are willing to fill those needs.

helping Facebook's own users, or the users of any big service, to configure their experience to make their lives better should be legal and encouraged even (and especially) if it provides a path for users to either diversify their social media experience or move away entirely from the big, concentrated services. Either way, we'd be on our way to a more pluralistic, decentralized, diverse Internet

Because the term “AI” is ambiguous, it makes having clear discussions more difficult. In one sense, it is the name of a subfield of computer science. In another, it can refer to the computing techniques developed in that subfield, most of which are now focused on pattern matching based on large data sets and the generation of new media based on those patterns. Finally, in marketing copy and start-up pitch decks, the term “AI” serves as magic fairy dust that will supercharge your business.

output can seem so plausible that without a clear indication of its synthetic origins, it becomes a noxious and insidious pollutant of our information ecosystem

Not only do we risk mistaking synthetic text for reliable information, but also that noninformation reflects and amplifies the biases encoded in its training data—in this case, every kind of bigotry exhibited on the Internet. Moreover the synthetic text sounds authoritative despite its lack of citations back to real sources. The longer this synthetic text spill continues, the worse off we are, because it gets harder to find trustworthy sources and harder to trust them when we do.

the people selling this technology propose that text synthesis machines could fix various holes in our social fabric: the lack of teachers in K–12 education, the inaccessibility of health care for low-income people and the dearth of legal aid for people who cannot afford lawyers, just to name a few

the systems rely on enormous amounts of training data that are stolen without compensation from the artists and authors who created it in the first place

the task of labeling data to create “guardrails” that are intended to prevent an AI system’s most toxic output from seeping out is repetitive and often traumatic labor carried out by gig workers and contractors, people locked in a global race to the bottom for pay and working conditions.

employers are looking to cut costs by leveraging automation, laying off people from previously stable jobs and then hiring them back as lower-paid workers to correct the output of the automated systems. This can be seen most clearly in the current actors’ and writers’ strikes in Hollywood, where grotesquely overpaid moguls scheme to buy eternal rights to use AI replacements of actors for the price of a day’s work and, on a gig basis, hire writers piecemeal to revise the incoherent scripts churned out by AI.

too many AI publications come from corporate labs or from academic groups that receive disproportionate industry funding. Much is junk science—it is nonreproducible, hides behind trade secrecy, is full of hype and uses evaluation methods that lack construct validity

We urge policymakers to instead draw on solid scholarship that investigates the harms and risks of AI—and the harms caused by delegating authority to automated systems, which include the unregulated accumulation of data and computing power, climate costs of model training and inference, damage to the welfare state and the disempowerment of the poor, as well as the intensification of policing against Black and Indigenous families. Solid research in this domain—including social science and theory building—and solid policy based on that research will keep the focus on the people hurt by this technology.

News about politics is viewed as particularly suspect and platforms are seen by many as contentious places for political conversation – at least for those most interested in politics. Rates of trust in news in general are comparatively higher than trust in news when it pertains to coverage of political affairs.

Negative perceptions about journalism are widespread and social media is one of the most often-cited places people say they see or hear criticism of news and journalism

Despite positive feelings towards most platforms, large majorities in all four countries agree that false and misleading information, harassment, and platforms using data irresponsibly are ‘big problems’ in their country for many platforms