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Carsten Ullrich

European regulation of video-sharing platforms: what's new, and will it work? | LSE Med... - 0 views

  • his set of rules creates a novel regulatory model
  • Again, leaving regulatory powers to a private entity without any public oversight is clearly not the right solution. But this is also not what, in my opinion, the new AVMSD does
  • But without transparency and information about individual cases, you surely can’t say whether the takedowns are really improving the media environment, or the providers are just trying to get rid of any controversial content – or, indeed, the content somebody just happens to be complaining about.
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  • he regulator, on the other hand, has a more detached role, when compared to older types of media regulation, in which they mainly assess whether mechanisms established by the provider comply with the law
  • This approach gives rise to concerns that we are just outsourcing regulation to private companies.
  • Indeed, the delegation of the exercise of regulatory powers to a private entity could be very damaging to freedom of speech and media.
  • So, I think the legal groundwork for protection but also the fair treatment of users is in the directive. Now it depends on the member states to implement it in such a way that this potential will be fulfilled (and the European Commission has a big role in this process).
Carsten Ullrich

The secret lives of Facebook moderators in America - The Verge - 0 views

  • It’s a place where, in stark contrast to the perks lavished on Facebook employees, team leaders micromanage content moderators’ every bathroom and prayer break; where employees, desperate for a dopamine rush amid the misery, have been found having sex inside stairwells and a room reserved for lactating mothers; where people develop severe anxiety while still in training, and continue to struggle with trauma symptoms long after they leave; and where the counseling that Cognizant offers them ends the moment they quit — or are simply let go.
  • The moderators told me it’s a place where the conspiracy videos and memes that they see each day gradually lead them to embrace fringe views. One auditor walks the floor promoting the idea that the Earth is flat. A former employee told me he has begun to question certain aspects of the Holocaust. Another former employee, who told me he has mapped every escape route out of his house and sleeps with a gun at his side, said: “I no longer believe 9/11 was a terrorist attack.”
  • The use of contract labor also has a practical benefit for Facebook: it is radically cheaper. The median Facebook employee earns $240,000 annually in salary, bonuses, and stock options. A content moderator working for Cognizant in Arizona, on the other hand, will earn just $28,800 per year. The arrangement helps Facebook maintain a high profit margin. In its most recent quarter, the company earned $6.9 billion in profits, on $16.9 billion in revenue. And while Zuckerberg had warned investors that Facebook’s investment in security would reduce the company’s profitability, profits were up 61 percent over the previous year.
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  • Miguel takes a dim view of the accuracy figure. “Accuracy is only judged by agreement. If me and the auditor both allow the obvious sale of heroin, Cognizant was ‘correct,’ because we both agreed,” he says. “This number is fake.”
  • Even with an ever-changing rulebook, moderators are granted only the slimmest margins of error. The job resembles a high-stakes video game in which you start out with 100 points — a perfect accuracy score — and then scratch and claw to keep as many of those points as you can. Because once you fall below 95, your job is at risk. If a quality assurance manager marks Miguel’s decision wrong, he can appeal the decision. Getting the QA to agree with you is known as “getting the point back.” In the short term, an “error” is whatever a QA says it is, and so moderators have good reason to appeal every time they are marked wrong. (Recently, Cognizant made it even harder to get a point back, by requiring moderators to first get a SME to approve their appeal before it would be forwarded to the QA.)
  • eforeBefore Miguel can take a break, he clicks a browser extension to let Cognizant know he is leaving his desk. (“That’s a standard thing in this type of industry,” Facebook’s Davidson tells me. “To be able to track, so you know where your workforce is.”)
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    "Pro Unlimited"
Carsten Ullrich

IRIS Newsletter - 0 views

    • Carsten Ullrich
       
      ask Cedric for background and how it works, especially the algorithmic transparency
  • On 19 September, Google and the Association to Combat Audiovisual Piracy (Association de Lutte contre la Piraterie Audiovisuelle - “ALPA”) signed a partnership agreement aimed at effectively reinforcing copyright protection for the on-line exploitation of audiovisual works.
  • under the auspices of the National Centre for the Cnema (Centre National du Cinéma - “the CNC”
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  • oogle’s video platform, YouTube, will make its content ID algorithm available to ALPA.
  • The algorithm is a tool for identifying and managing rights; ALPA will be able to apply the “block” and “follow” rules directly for any work placed on-line without the authorisation of the respective rights-holders. In this way it will be possible for rights-holders to add their works to the content ID filter and to ensure that their films and productions are not placed on YouTube without their consent. Google also undertakes to prevent its AdWords service from fraudulently buying key words for pirate streaming and downloading sites. It also undertakes to provide ALPA with financial support; the agreement is witness to its determination to contribute to the fight against piracy and to strengthen its policy of cooperation with originators and rights-holders.
  • The President of ALPA, Nicolas Seydoux, welcomed the agreement, which he said symbolised “the collapse of a wall of incomprehension” between Google and ALPA
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    check with Cedric on background
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