Did you fall for CBR's April Fool's story today? A few hours ago, we published a piece on smart kitchen appliances rejecting junk food. Toasters refusing to toast anything other than wholegrain bread, freezers shutting down when ice cream is detected. A truly Smart horror. April Fools!
Customers increasingly want payments to be seamless. New developments in biometrics, instant cross-border payments, and the Internet of Things (IoT) are all part of the larger trend towards more convenient payments. However, seamlessness for consumers means complexity for merchants, creating challenging market conditions.
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