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Steph himself is a digital strategist and practitioner, helping clients to use low-cost digital tools and techniques including social media to engage their audiences, work more collaboratively and save money. He writes strategies, manages projects, builds websites and delivers training.

"What, asks Steph Gray in his Postbureaucrat blog, holds people back from using digital tools and techniques at work? "

What to do when something goes wrong, from Steph of Helpful Technology.