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Francesco Mureddu

Syncapse Launches SocialSYNC™ To Power Consumer Social CRM and Big Data Manag... - 0 views

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    TITLE: SocialSYNC Launched by Syncapse and developed by Crimson Hexagon REFERENCE PEOPLE/ORGANISATION: LOCATION:US IMPLEMENTATION LEVEL:Deployed DESCRIPTION:SocialSYNC provides a powerful framework that pulls brands' unstructured social marketing data and content from third-party platforms and social media sites, and stores it in one managed, hosted and secure datacenter. This addition to the Syncapse Platform is designed to eliminate the data fragmentation that currently exists for brands as they ingest massive amounts of big data and content driven by disparate social applications. SocialSYNC allows global brands to compare campaign results from multiple channels side-by-side, and more accurately and effectively build a social data strategy linked to internal and external IT systems.
david osimo

Political Innovation - innovative conversational politics - 1 views

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    The Political Innovation project is asking "why does politics still need to be done this way?" Starting with a series of 'Translation Layer' events in early 2012, we will be looking at the future of policymaking in general and think-tanks in particular.
david osimo

Blending Governance and Twitter - NYTimes.com - 0 views

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    It turns out you can govern in 140 characters. Social media is often accused of coarsening our public discourse and of making us stupid. But some innovative public leaders are taking to their keyboards and finding that the payoff is a direct and personal connection with their communities.
david osimo

Debate: Teacher-student friendships on Facebook - Debatepedia - 0 views

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    Debatepedia is the Wikipedia of debates - an encyclopedia of pro and con arguments and quotes on critical issues. A project of the 501c3 non-profit International Debate Education Association (IDEA), Debatepedia utilizes the same wiki technology powering Wikipedia to centralize arguments and quotes found in editorials, op-eds, political statements, and books into comprehensive pro/con articles. This helps citizens and decision-makers better deliberate on the world's most important questions. Debatepedia is endorsed by the National Forensic League.
david osimo

GATE.ac.uk - overview.html - 0 views

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    GATE is over 15 years old and is in active use for all types of computational task involving human language. GATE excels at text analysis of all shapes and sizes. From large corporations to small startups, from €multi-million research consortia to undergraduate projects, our user community is the largest and most diverse of any system of this type, and is spread across all but one of the continents1.
david osimo

Cohere >>> make the connection - 0 views

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    "The Web is about IDEAS+PEOPLE. Cohere is a visual tool to create, connect and share Ideas. Back them up with websites. Support or challenge them. Embed them to spread virally. Discover who - literally - connects with your thinking."
david osimo

Double Document Shared Word Diagrams - 0 views

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    Double Document Shared Word Diagrams compare and contrast two documents by showing both the unique and shared vocabulary and its' distribution across the two documents of interest. The two columns of squares represent the two documents. The leftmost column of word circles shows the highest frequency non-trivial words found in document 1 but not document 2. The rightmost column of word circles shows those words unique to 2 and the central column shows the words that are common to both.
david osimo

Opinion Space - 1 views

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    Welcome to Opinion Space, a new approach to generating and exchanging insightful ideas about issues and policies. Click the glowing point to begin...
david osimo

twitrratr - 0 views

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    Discover what people are really saying on Twitter. With Twitrratr you can distinguish negative from positive tweets surrounding a brand, product, person or topic.
david osimo

SentiStrength - sentiment strength detection in short texts - 0 views

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    SentiStrength estimates the strength of positive and negative sentiment in short texts, even for informal language. It has human-level accuracy for short social web texts in English, except political texts. SentiStrength reports two sentiment strengths: -1 (not negative) to -5 (extremely negative) 1 (not positive) to 5 (extremely positive) It can also report binary (positive/negative), trinary (positive/negative/neutral) and single scale (-4 to +4) results. SentiStrength was originally developed for English and optimised for general short social web texts but can be easily configured for other languages and contexts by changing its input files - some variants are demonstrated below.
david osimo

CyberEmotions - 0 views

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    The CyberEmotions consortium began in February 2009 for a period of four years. The project focuses on the role of collective emotions in creating, forming and breaking-up e-communities.
david osimo

Attensity Home Page | Attensity - 1 views

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    In today's hyper-connected world, social media and online customer interactions are changing the way companies do business from the outside in. Leading brands recognize that their customers are both passionate and vocal about their products and services, and they are sharing their experiences in conversations every day. Until recently, however, social monitoring tools allowed you to listen to these conversations, but lacked the sophisticated analytics capabilities needed to derive critical business insights. Attensity enables you to go beyond mere social media monitoring to: LISTEN to social customer conversations from over 75 million online sources, including the full Twitter Firehose, Facebook, blogs, communities, forums and other sources. ANALYZE those conversations for key business insights, going beyond basic sentiment to get detailed reports on customer feedback about new products, campaigns, brands, service and support, and other business drivers. RELATE that intelligence to structured data within your existing customer systems such as CRM, ERP, BI, EFM and other systems. ACT with a Playbook that allows you to take charge of emerging issues and manage the customer experience based on your own organizational structure and business processes.
david osimo

Social Media Monitoring and Engagement, Social CRM - Radian6.com - 0 views

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    Founded in 2006, Radian6 was created with the idea that companies need to actively engage in Social Media Monitoring. Intelligence about online conversations is critical: companies need to know what's being said about their brand, industry, and competitors online. So we built a listening platform designed to help companies do just that. But listening is just the beginning. Businesses need to measure, analyze, and report on their social media efforts. They need to discover insights from their information. They need to engage. And they need the best tools to reach these targets. Radian6 provides the ability to do it all, and to incorporate all the areas that social media touches across the enterprise, including customer service, sales and lead generation, public relations, marketing, and more. Learn more about how we can help here.
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    this focusses on social media analytics
david osimo

Social Media Monitoring and Analysis | Crimson Hexagon - 1 views

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    Our platform empowers you to: Go far beyond simple keyword counting. Benefit from the only patent-pending social media monitoring and analysis technology. Dig deeper than measuring positive versus negative. Tap into billions of current and past online conversations. Gain actionable insights into the market's opinion of your brand and your products. Leverage a customizable, private dashboard. Know how and why your messaging is resonating (or not resonating) with your audience. Know what opinion leaders think about specific product features. Know what your customers like (and dislike) about the competition. Gain the insights necessary to make critical business decisions.
david osimo

How Clarabridge Works - 0 views

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    Clarabridge provides individual departments, Global 1000 enterprises and technology and service providers with an universal view of their customers through transforming of text-based verbatim into customer experience insight. Clarabridge collects all sources of customer feedback, transforms it using Natural Language Processing (NLP), categorizes the content, performs sentiment scoring and delivers customer insights enterprise-wide though a variety of interfaces.
david osimo

Media Monitoring & Online Reputation Management Tools - 0 views

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    core technology consists of: real-time content aggregation a four-step spam filtering process an accurate sentiment engine robust geo-demographic information sophisticated text analytics and language processing algorithms
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