Group items tagged

Report on the first Corssover Project workshop: "Report on Using Open Data: policy modeling, citizen empowerment, data journalism" (aka PMOD)

SentiStrength estimates the strength of positive and negative sentiment in short texts, even for informal language. It has human-level accuracy for short social web texts in English, except political texts. SentiStrength reports two sentiment strengths: -1 (not negative) to -5 (extremely negative) 1 (not positive) to 5 (extremely positive) It can also report binary (positive/negative), trinary (positive/negative/neutral) and single scale (-4 to +4) results. SentiStrength was originally developed for English and optimised for general short social web texts but can be easily configured for other languages and contexts by changing its input files - some variants are demonstrated below.

PUBLISHED ON: Proceedings of the 22nd International System Dynamics Conference (ISDC) YEAR: 2011ISBN: 978-1-935056-08-9AUTHOR/s: Armenia, Stefano, Yannis Charalabidis, Diego Falsini, Fenareti Lampathaki, David Osimo and Katarzyna SzkutaREFERENCE PEOPLE/ORGANISATION: Crossroads ProjectLINKS: http://crossroad.epu.ntua.gr/ DESCRIPTION: The role of Government has evolved over the last thirty years and while its role in service provision has diminished, its regulation activity is growing. The world has become increasingly interconnected, complex, and fast-evolving and the effects of individual behavior and policy choices are not predictable. The paradox is that while the amount of data available to governments has increased exponentially, yet policymakers clearly struggle to make sense of it so that during the last years, the European Commission has decided to invest heavily in research on this issue. In this paper, the authors report about their experience in the CROSSROAD Project, whose main goal was to build a roadmap in order to provide strategic directions for future research in the domain of "ICT for Governance and Policy Modelling". The roadmap, recently approved by European Commission, intends to be the basis for developing a shared vision, inspire collaborative and interdisciplinary research between academia, business, civil society and government, and provide support and orientation to policy-modeling also after the project end. In this context, the paper analyzes the Model-based Governance issue as the part of the roadmap that suggests the development of advanced tools for an efficient and effective decision-making process.

An interesting look at how a political campaign tried and failed to use big data and web technologies to help reach and get out their supporters. Additional reporting at: http://arstechnica.com/information-technology/2012/11/orca-was-no-fail-whale-says-romneys-digital-director/ and http://arstechnica.com/information-technology/2012/11/which-consultants-built-romneys-project-orca-none-of-them/

Tool to create StratML strategies

ManaBalss.lv is a web-based tool for citizen involvement in legislative change in Latvia. 15% of Latvians are reported to have used the tool and two new laws have been passed as a result.

In today's hyper-connected world, social media and online customer interactions are changing the way companies do business from the outside in. Leading brands recognize that their customers are both passionate and vocal about their products and services, and they are sharing their experiences in conversations every day. Until recently, however, social monitoring tools allowed you to listen to these conversations, but lacked the sophisticated analytics capabilities needed to derive critical business insights. Attensity enables you to go beyond mere social media monitoring to: LISTEN to social customer conversations from over 75 million online sources, including the full Twitter Firehose, Facebook, blogs, communities, forums and other sources. ANALYZE those conversations for key business insights, going beyond basic sentiment to get detailed reports on customer feedback about new products, campaigns, brands, service and support, and other business drivers. RELATE that intelligence to structured data within your existing customer systems such as CRM, ERP, BI, EFM and other systems. ACT with a Playbook that allows you to take charge of emerging issues and manage the customer experience based on your own organizational structure and business processes.

Founded in 2006, Radian6 was created with the idea that companies need to actively engage in Social Media Monitoring. Intelligence about online conversations is critical: companies need to know what's being said about their brand, industry, and competitors online. So we built a listening platform designed to help companies do just that. But listening is just the beginning. Businesses need to measure, analyze, and report on their social media efforts. They need to discover insights from their information. They need to engage. And they need the best tools to reach these targets. Radian6 provides the ability to do it all, and to incorporate all the areas that social media touches across the enterprise, including customer service, sales and lead generation, public relations, marketing, and more. Learn more about how we can help here.

this focusses on social media analytics

A new app that lets voters flag polling-place irregularities will be tested at the primaries on Thursday and, if it works well, will be rolled out citywide for the November general election. The program, PollWatchUSA, enables voters to report in real time if they are experiencing undue delays, having trouble getting or casting a ballot, or being subjected to harassment or intimidation.