Guest post by Shelly Blake-Plock. Let's cut out the hierarchy. Let's let radical open culture reign. Let's destroy fear. Let's allow new ways of thinking to create themselves.

Many higher education institutions are contemplating migrating e-mail and other IT services to outside vendors. EDUCAUSE collected and compiled the following member generated frequently asked questions concerning outsourcing e-mail services. See other FAQs; Microsoft Live@edu FAQ, Zimbra email FAQ

Mindset list for the class of 2014. They will now be awash with a computerized technology that will not distinguish information and knowledge. So it will be up to their professors to help them. Members of this fall's entering college class of 2014 have emerged as a post-email generation for whom the digital world is routine and technology is just too slow.

Read Google Books and Magazines on your desktop and/or save to pdf, currently only works w/Windows XP/Vista/7. And you need to have .Net Framework 3.5 SP1 installed on your computer. Send request for other OS through support form. Free download.

Teacher-librarian and technology educator practitioners will share their ideas relating to effective practice in use of 2.0 tools to deliver the mission that resonates well with ISTE's NETS*S for ALL Teacher-Librarians, Ed Tech Educators, Sympathetic Admins, and Change Agents from around the world!

Have an idea for a tip or trick you'd like to see added to the list? Great! Just enter in our Tip and Trick idea form. If you have suggestions or comments on any of the tips and tricks presented here, please enter them in our Site Feedback form. Want to create tips and tricks for your users? Make a copy of our Google Apps Tips and Tricks template.

2010 Faculty Summit Opening Remarks, presented by Alfred Spector, VP of Research and Special Initiatives (YouTube)Storage Architecture and Challenges, presented by Andrew Fikes, Principal Software Engineer (PDF)Cloud Computing and Software Security, presented by Ulfar Erlingsson, Manager, Security Research (YouTube)Engineering Private Spaces Online, presented by Betsy Masiello, Policy Manager (YouTube)Defeating the Password Anti-Pattern with Open Standards, presented by Dirk Balfanz, Staff Software Engineer (YouTube)Security at Scale, presented by Eric Grosse, Engineering Director, Security (YouTube)Anatomy of a Large-Scale Social Search Engine, presented by Damon Horowitz, Engineering Director (YouTube)Closing Remarks, presented by Vint Cerf, Chief Internet Evangelist (YouTube)

Here are the ABSOLUTELY EXCELLENT posts from the past three years Leadership Day 2007 - Summary Leadership Day 2008 - SummaryLeadership Day 2009 - Summary spreadsheet

Agenda: Intro, What can Google Calendar do for you? What can Google Calendar do for your class and students? What can Google Calendar do for you school? Taking Google Calendar to the next level, Hands-On, Wrap-Up

What can you do with Google Calendar?

Calculating the Cloud: Determining the True Cost of Hosting Servers in the Cloud By Adam Goldstein

This is the same article previously titled  Google for Newbies and Advanced Internet Users. Google has many products that everyone who uses Google should be familiar with. Whether you are practicing social networking as an Internet user, through our ambassador concept or as a professional trainer through our program you will need to know Google well to share information and continue to get others involved as Googlers.

Google Labs is a playground where our more adventurous users can play around with prototypes of some of our wild and crazy ideas and offer feedback directly to the engineers who developed them. Please note that Labs is the first phase in a lengthy product development process and none of this stuff is guaranteed to make it onto Google.com. While some of our crazy ideas might grow into the next Gmail or iGoogle, others might turn out to be, well, just plain crazy.

IS 339 and PS 170 in the Bronx, PS 62 in Queens, and Marte Valle High School in Manhattan,

By popular demand, our #Pacman doodle is now permanently available at www.google.com/pacman. What a great study break!

Nova Southeastern University's Fischler School of Education and Human Services online publication Innovate has published its final volume. All previously published materials continue to be available below.

Using Twitter in a face-to-face Workshop Jane Hart.

3 year tune ups 6 options to extend the life of older PCs Options & Benefits

Help your end users take the disaster out of disaster recovery.

A new course at Columbia University's Teachers College looks at cell phones not as a classroom distraction, but a tool. NY1's Education reporter Lindsey Christ filed the following report.

Step 1: Assuming that your already have a Gmail account, go to your Google Contacts and create a new Group (let's say "Media"). Add all the contacts to this group who you want to send a personalized email. Step 2: Create a copy of this spreadsheet into your own Google Docs account. Step 3: You'll see a new "Mail Merge" menu in Google Docs near "Help." Click "Import Gmail Contacts" and authorize Google Docs to access your Google Contacts. Step 4: Click Mail Merge -> Import Gmail Contacts again and type the name of the Gmail group ("Media") that you created in Step 1. Google Docs will now automatically import the relevant Gmail contacts into the spreadsheet.