Shifting from enabling “Social” to enabling “Complexity”
We don’t even know how many balls are in the air or why and which could possibly be relevant to the other. Are we better at that now that we’re networked? Sure, but not better enough.
Situational awareness – at an individual, team and organizational level.
Given how important engagement is we are very clumsy with how we understand and handle it, and most efforts are superficial to the point of patronizing.
Not contentment, not leaderboards, but something closer to percentage of time spent thinking about work substance, and percentage of capabilities applied.
how much of the right stuff is getting to the right place in the right context and the right time? Can we depend on it and when? Can we juice the system?
