Group items tagged planning - Collaboration

Sharp AR 5620 Toner Cartridge Price - 0 views

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Knowledge management problems in a large organization - 1 views

shared by Mark - on 09 Mar 07 - Cached

Knowledge management problems in a large organization
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Big problem in an organization like ours is getting access and distributing information that exists in one part to other parts. It is amazing how hard it is to first of all find out who is responsible for certain topics. Of course we have lists, who does what, but finding them is not always easy. Some departments publish them on the corporate intranet and with the new Google Search Appliance, we can actually find them. But finding out what their projects entail, the intended output, project plans, drafts, introductions into the subject, is quite simply impossible.
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Work in projects is done through mail.
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The IT-department makes things worse by requiring people to have a maximum mailbox size of 150 megabytes
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The solution is not Document Management systems
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Email is Easy To Understand Email is Universal Email is Accessible from AnywhereEmail can be PersonalizedEmail is Manageable/ConfigurableEmail is SearchableEmail is In Your Face Email Just Works
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It supports the archivists, not the policy advisors.
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Intranets are for staff, not for line.
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It is something you do for the rest of the organization; not for your project, not for your direct colleagues, but for the 'others'.
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It is made hard, because you have to jump through many hoops to get the right to edit pages and the structure you can edit is rigid.
- Mark - on 09 Mar 07
  
  Having built many an intranet for clients, it is true that no matter how hard you try to let the content flow, the hierarchical security context just does not lend itself to promoting flow -- it staunches it.
  
  <div class="cArrow"> </div><div class="cContentInner">Having built many an intranet for clients, it is true that no matter how hard you try to let the content flow, the hierarchical security context just does not lend itself to promoting flow -- it staunches it.</div>
  
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Wiki's
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They center work on a topic around a group of webpages
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They are easy to use
- Mark - on 09 Mar 07
  
  This point remains debatable. "easy to use" is not = to simple so there are issues with gui, implementation, contextual data that need to be simplified or require some training. This is part of the difficulty in selling this new way of collaborating in inefficient organizations where change comes slowly
  
  <div class="cArrow"> </div><div class="cContentInner">This point remains debatable. "easy to use" is not = to simple so there are issues with gui, implementation, contextual data that need to be simplified or require some training. This is part of the difficulty in selling this new way of collaborating in inefficient organizations where change comes slowly</div>
  
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simple searches
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enable sending e-mail to and from pages, enabling e-mail repositories and lists of useful links on the relevant page.
- Mark - on 09 Mar 07
  
  Yep, email is still king, nice way to automate one-way interaction with email, push, tickle, alert, etc. (2 way interaction with email -- mail-in type functions -- is harder to train)
  
  <div class="cArrow"> </div><div class="cContentInner">Yep, email is still king, nice way to automate one-way interaction with email, push, tickle, alert, etc. (2 way interaction with email -- mail-in type functions -- is harder to train)</div>
  
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can be structured
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They don't assume where knowledge is in the organization
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anonymous on 12 Sep 13

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