Claims Collaboration Overload Costs U.S. $588B a Year - 0 views
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The result is an egregious lack of productivity that may cost the U.S. economy $588 billion a year, according to a report by Basex, which has tabbed information overload as the "Problem of the Year" for 2008.
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With e-mail as the biggest offender, Basex said users can save time by not e-mailing someone, and then following up with a phone call or an instant message two seconds later
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Basex also said users must not combine multiple topics or requests in a single e-mail; make sure the subject clearly reflects the topic and urgency of the message; read their e-mails before sending to make sure they make sense; and will not hit reply-all unless necessary or reply with one-word e-mails such as "thanks.
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