More organizations shift to Web 2.0 while IT departments remain wary | Enterprise Web 2... - 0 views
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At the same time, a recent InformationWeek survey of IT departments are showing considerably wariness for doing the same thing inside the firewall with employees, with over half being either skeptical or wary of the utility of Web 2.0 apps in the enterprise. The biggest concerns: Security, little expertise with Web 2.0 products, integration issues, and unclear ROI top the list.
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Another probably contributor to the increasing use of customer-facing Web 2.0 applications by large organizations is simple competitive pressure. This is something that IT departments have only recently started facing in a serious fashion with outsourcing and other budget diversions in the enterprise as business units decide that they can do better by pitting their internal IT suppliers with external ones.
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