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Gregory Culpin

Using Enterprise 2.0 to prepare for recovery (part II) - Whitepaper to download - 0 views

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    In a business world where change is constant, knowledge becomes an essential asset for any organization. Survival and growth require the development of solutions that will optimize collaboration and knowledge management.\n\nFocussing on this topic we recently produced our first whitepaper. It analyses the benefits associated with the introduction of Enterprise 2.0 solutions, and positions the collaborative management of knowledge as a stable and lasting solution, especially in these times of economic tumult.
Mark -

Knowledge management problems in a large organization - 1 views

  • Knowledge management problems in a large organization
  • Big problem in an organization like ours is getting access and distributing information that exists in one part to other parts. It is amazing how hard it is to first of all find out who is responsible for certain topics. Of course we have lists, who does what, but finding them is not always easy. Some departments publish them on the corporate intranet and with the new Google Search Appliance, we can actually find them. But finding out what their projects entail, the intended output, project plans, drafts, introductions into the subject, is quite simply impossible.
  • Work in projects is done through mail.
  • ...14 more annotations...
  • The IT-department makes things worse by requiring people to have a maximum mailbox size of 150 megabytes
  • The solution is not Document Management systems
  • Email is Easy To Understand Email is Universal Email is Accessible from AnywhereEmail can be PersonalizedEmail is Manageable/ConfigurableEmail is SearchableEmail is In Your Face Email Just Works
  • It supports the archivists, not the policy advisors.
  • Intranets are for staff, not for line.
  • It is something you do for the rest of the organization; not for your project, not for your direct colleagues, but for the 'others'.
  • It is made hard, because you have to jump through many hoops to get the right to edit pages and the structure you can edit is rigid.
    • Mark -
       
      Having built many an intranet for clients, it is true that no matter how hard you try to let the content flow, the hierarchical security context just does not lend itself to promoting flow -- it staunches it.
  • Wiki's
  • They center work on a topic around a group of webpages
  • They are easy to use
    • Mark -
       
      This point remains debatable. "easy to use" is not = to simple so there are issues with gui, implementation, contextual data that need to be simplified or require some training. This is part of the difficulty in selling this new way of collaborating in inefficient organizations where change comes slowly
  • simple searches
  • enable sending e-mail to and from pages, enabling e-mail repositories and lists of useful links on the relevant page.
    • Mark -
       
      Yep, email is still king, nice way to automate one-way interaction with email, push, tickle, alert, etc. (2 way interaction with email -- mail-in type functions -- is harder to train)
  • can be structured
  • They don't assume where knowledge is in the organization
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braingroom

Importance of Industrial Immersion Training for Indian Students - 1 views

Industrial training of college students during their course has a great importance in assimilating holistic knowledge. Immersing students in industrial training serves many purposes and the most pr...

started by braingroom on 28 Nov 16 no follow-up yet
Todd Suomela

KM library: tools, techniques and case studies - 1 views

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    sections - after-action review, case study, communities of practice, gone well not gone well, knowledge cafe, knowledge exchange, knowledge marketplace, peer assist, rapid evidence review, retrospective review
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ferdosali47

Buy Verified Revolut Account - 100% USA UK CA Revolut - 0 views

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    Buy Verified Revolut Account Introduction Are you looking for a new way to manage your money? Do you want an account that is easy to use and allows you to send money easily without needing any prior knowledge? If so, then the Revolut card could be right for you. Revolut is an online bank that allows people all over the world to invest in cryptocurrencies such as Bitcoin, Lite coin and Ethereum using their credit cards or debit cards. This means that instead of paying fees at traditional banks when sending money overseas, users can save up on costs by transferring funds through Revolut instead! What is Revolut Revolut is a digital banking platform that allows you to manage your money in one place. It's designed to help you use your cash in the places where it's most useful, including at ATM machines and online merchants. Buy Verified Revolut Account Revolut works by letting you transfer money between different currencies and convert them into any other currency instantly. For example, if you have a balance in USD on your Revolut account and want to withdraw some euros from an ATM machine somewhere abroad (where they cost more), all you need do is swipe your card at the machine; it'll automatically detect what type of card was used-like Visa or MasterCard-and deduct the correct amount from whichever account has that currency linked up with theirs via their integration with VISA/MasterCard Global Payment Solutions (GPS).
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    Buy Verified Revolut Account Introduction Are you looking for a new way to manage your money? Do you want an account that is easy to use and allows you to send money easily without needing any prior knowledge? If so, then the Revolut card could be right for you. Revolut is an online bank that allows people all over the world to invest in cryptocurrencies such as Bitcoin, Lite coin and Ethereum using their credit cards or debit cards. This means that instead of paying fees at traditional banks when sending money overseas, users can save up on costs by transferring funds through Revolut instead! What is Revolut Revolut is a digital banking platform that allows you to manage your money in one place. It's designed to help you use your cash in the places where it's most useful, including at ATM machines and online merchants. Buy Verified Revolut Account Revolut works by letting you transfer money between different currencies and convert them into any other currency instantly. For example, if you have a balance in USD on your Revolut account and want to withdraw some euros from an ATM machine somewhere abroad (where they cost more), all you need do is swipe your card at the machine; it'll automatically detect what type of card was used-like Visa or MasterCard-and deduct the correct amount from whichever account has that currency linked up with theirs via their integration with VISA/MasterCard Global Payment Solutions (GPS).
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    Buy Verified Revolut Account Introduction Are you looking for a new way to manage your money? Do you want an account that is easy to use and allows you to send money easily without needing any prior knowledge? If so, then the Revolut card could be right for you. Revolut is an online bank that allows people all over the world to invest in cryptocurrencies such as Bitcoin, Lite coin and Ethereum using their credit cards or debit cards. This means that instead of paying fees at traditional banks when sending money overseas, users can save up on costs by transferring funds through Revolut instead! What is Revolut Revolut is a digital banking platform that allows you to manage your money in one place. It's designed to help you use your cash in the places where it's most useful, including at ATM machines and online merchants. Buy Verified Revolut Account Revolut works by letting you transfer money between different currencies and convert them into any other currency instantly. For example, if you have a balance in USD on your Revolut account and want to withdraw some euros from an ATM machine somewhere abroad (where they cost more), all you need do is swipe your card at the machine; it'll automatically detect what type of card was used-like Visa or MasterCard-and deduct the correct amount from whichever account has that currency linked up with theirs via their integration with VISA/MasterCard Global Payment Solutions (GPS).
Online IT Professional Training

Learn about CISSP ® Exam Preparation Part 1 - 0 views

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    This CISSP® online training course will review five of the CISSP® Common Body of Knowledge (CBOK) domains including Information Security and Risk Management, Security Architecture and Design, Access Control, Application Security and Operations Security. CISSP® Exam Preparation Part 1 online training will help you prepare for the CISSP® certification exam. Once you have completed CISSP® Exam Preparation Part 1 the next course in this series is CISSP® Exam Preparation Part 2. The CISSP® Exam Preparation Part 2 course will enhance your knowledge by discussing the principles of security management, learn how to perform cryptography, how to secure system architecture, system controls, and the best practices to use to keep operations secure.
Anne Hoffman

Be Excellent® - 1 views

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    Excellent resource for managing organizational change.
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    As large numbers of baby boomers retire, knowledge transfer becomes critical to an organization's sustainability and competitive edge. In a knowledge economy, firm-specific knowledge is critical to the sustainability, performance and innovation of organizations facing the imminent retirement of large numbers of baby boomers.
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Mark -

Communicate Corporate Benefits of Enterprise 2.0 Network Effects - 0 views

  • The challenge I have been running into is convincing CTOs, CIOs and CKOs that there are network effects. These people have invested heavily in pre-Web 2.0 "knowledge management" solutions. They view blogs and wikis as a threat to the possible success of their existing investments. They fail to realize that adding a wider range of productivity tools to the Intranet will add value to existing tools, rather than take away from them.Do you have any suggestions on how to communicate this.
  • A short answer to your question is that in such cases an appeal to corporate competitiveness might make the most sense. Enterprise Web 2.0 (or to use the emerging enterprise 2.0 tag) evangelists such as Andrew McAfee and Dion Hinchcliffe are always on the lookout for corporate success stories to publicize. I'd pay close attention to what they have to say. Often in public presentations they are challenged by corporate audiences to "prove that this stuff works." They always like to point to public examples -- when they can -- in order to rise above the hype. Being able to point out that a comparable or competitive company "is doing X already - why aren't we?" can be a powerful motivator.
  • As a cost-conscious consultant I would first want to know whether the existing knowledge management system can be augmented with newer collaboration, social networking, and relationship management features in order to extend the investments in infrastructure that have already been made.
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  • In other words, what you often find about knowledge management systems built around content storage and retrieval (besides the fact that thay can be a challenge to maintain) is that their impacts may also be felt to a great extent in terms of how they contribute to communication and collaboration in relation to the content of the media they control.
  • centralize expertise, we're trying to make it possible to reach someone who knows something, no matter where in the company he or she is, regardless of whom he or she reports to.
  • When a staff member is assigned to a project, the project can have its own blog or wiki.
  • Integration of email based communication with the system and incorporation of tagging will also allow for email based intelligence to be added to the overall mix of retrievable information. For example, emails tagged with the term "Green Widgets"
    • Mark -
       
      This is exactly what I mean about loose, easy to use annotations then adding a lot of value in the enterprise cloud, without anyone really trying too hard or learning anything new. OL buttons, Tag field, etc. very easy
  • For network effects to occur, enough people, processes, and projects need to be covered by the systems, and the systems need to work together so that, for example, islands of incompatible email systems aren't created.
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Graham Perrin

Chandler Wiki : Vision - 0 views

  • Custom Attribute
  • Custom Attribute
  • The Chandler Knowledge Worker
  • ...42 more annotations...
  • Information is the substance of their work and more information is the output of their work: Research, proposals, priorities, direction and decisions?
  • knowledge is gained and shared
  • how people actually work
  • (too) many interesting things
  • doesn't flow between the tools we use to manage, process, organize our information
  • There's something wrong with the way data
  • software should be modeled around information
  • technological barriers
  • too much copying and pasting
  • false assumption that information management tasks are binary
  • false assumption underlying most productivity software that information and the organizational structures needed to manage that information are essentially static
  • A lone email languishes for a long time in your Inbox and then all of a sudden, blooms into an unending thread which dies down
  • the thread is revived and mushrooms into a full scale project
  • Three weeks later
  • you barely give it a thought
    • Graham Perrin
       
      I tend to find myself involved in: at one extreme, very many varied small tasks, which are recorded/archived then intentionally forgotten; and at the other extreme: projects about which thought extends months or even years later. Between the two extremes: for me, things are hazy.
  • the same workflow hiccups show up again and again
  • an information management environment with built-in workflows that mirror what people hack together
  • three basic workflows everybody seems to construct for themselves, regardless of what tools they use
  • varying degrees of complexity and automation
  • These three workflows however, need to exist independently of each other
  • no complicated rule-builder
  • push-button interface
  • always assume a need for iteration and change over time
  • Peeling the Onion
  • Allow Organization to Change and Flow
  • the entire gamut of organizational affordances
  • Filing, Rules, et cetera
  • Tagging
  • won't ever be asked to decide between them
  • Custom Attribute
  • Add semantics to a Tag
  • turn it into a Custom Attribute
  • Drag a Tag or a Cluster to the sidebar
  • a Cluster: a way to thread items together, a way to reflect dependencies
  • Group collaboration systems exist in parallel with personal communication tools
  • does not scale down to work for small groups
  • the majority of the significant emails we send are sent while still in a draft-state
    • Graham Perrin
       
      This is very thought-provoking.
  • Future
  • a well-defined end-user information model
  • by modeling the user experience around how people work today and the substance of that work, we can be more than just another software tool and instead aspire to be a system for information management: A smarter way to work. A better environment for collaboration
  • We want Chandler to be able to talk to other applications
  • As we make Chandler's end-user information model richer, the number of interesting applications to talk to will increase. This is one of the many areas where we hope that people in the community will help increase Chandler's ability to talk to other applications
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angelica laurencon

Leader or Follower. - 0 views

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    While the Banking systems transacts with HFT, 80% of European SME are doing business as usual instead innovating their communication channels. Of course, B2B business doesn't require so much Social Media parameters for a better CRM, but becomes quite useful for ERM and intelligent Knowledge Management 2.0. Facing the challenges of Asian and South American competitors, they could connect and communicate their assets, adopt the new digital collaboration facilities and disruptive working and learning processes to qualify their coworkers for the 21st century workspace, create competency clusters and common Learning Management Systems 2.0.
Vahid Masrour

Knowledge Plaza - Specification - 0 views

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    collaboration platform based on web2.0 and social software principles, with just a dash Knowledge Management
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Mark -

Employees Willingness to Contribute to Shared Databases - 0 views

  • Work organizations increasingly adopt shared electronic databases. However, employees' unwillingness to contribute to shared resources undermines the utility of such technologies. Current research is limited to either a utilitarian or normative perspective. To advance understanding in this area, this study proposes a three-dimensional framework. It includes the utilitarian and normative perspectives as two complementary dimensions in addition to a third collaborative dimension. Based on this framework, the study identifies three key organizational processes and advances an additive model to predict employees' willingness to contribute to shared electronic databases. An empirical test was conducted to assess the model in a large manufacturing organization. The test showed both significant overall effects of the model and significant main effects of each predictor variable. The article will discuss the findings and address both theoretical and practical implications. Key Words: information sharing • collective action • organizational knowledge • knowledge management • collaboration • communities of practice • identification
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Benjamin Jörissen

TWiki - the Open Source Enterprise Wiki and Web 2.0 Application Platform - 4 views

  • Welcome to TWiki, a flexible, powerful, and easy to use enterprise collaboration platform and knowledge management system. It is a Structured Wiki, typically used to run a project development space, a document management system, a knowledge base, or any other groupware tool, on an intranet or on the internet. Web content can be created collaboratively by using just a browser. Users without programming skills can create web applications. Developers can extend the functionality of TWiki with Plugins.
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enmail

WikiMatrix - Compare them all - 0 views

shared by enmail on 15 Feb 07 - Cached
  • eTouch SamePage is the enterprise-strength wiki solution that combines the best of wikis and blogs with the power and flexibility of content management system to effectively support, streamline, and manage collaborative team efforts. Our solution provides a wiki environment for teams to work together more effectively, making collaboration and sharing knowledge across project and geographies easier than ever. With our solution you can capture and leverage the value of collaborative work, taking full advantage of our extensive content management capabilities. Features include: * Simple and ...
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midmarketplace_

Full article: User roles and team structures in a crowdsourcing community for internati... - 0 views

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    "The term is defined as "[…] the act of taking a job traditionally performed by a designated agent (usually an employee) and outsourcing it to an undefined, generally large group of people in the form of an open call" (Howe, 2009, p. 99). The basic assumption behind crowdsourcing refers to the notion of "the wisdom of the crowd" (Howe, 2006), wherein large groups that are working jointly are considered to create more knowledge and information and therefore intelligence that yield to a higher value compared to the work of individual users (O'Reilly & Battelle, 2009)."
Sahana Chattopadhyay

The Management Myth - Magazine - The Atlantic - 0 views

  • “What actually happened,” he wrote, “was that six individuals became a team and the team gave itself wholeheartedly and spontaneously to cooperation … They felt themselves to be participating, freely and without afterthought, and were happy in the knowledge that they were working without coercion.” The lessons Mayo drew from the experiment are in fact indistinguishable from those championed by the gurus of the nineties: vertical hierarchies based on concepts of rationality an
    • Sahana Chattopadhyay
       
      This is similar to one of Gawande's findings in The Checklist Manifesto. Bringing people together, enabling communication and thus a feeling of being a team is one of the best ways to foster innovation, reduce stress and thus errors, address complexity, and create great work.
  • What they don’t seem to teach you in business school is that “the five forces” and “the seven Cs” and every other generic framework for problem solving are heuristics: they can lead you to solutions, but they cannot make you think.
  • M.B.A.s have taken obfuscatory jargon—otherwise known as bullshit—to a level that would have made even the Scholastics blanch.
  • ...1 more annotation...
  • ■Remember the three Cs: Communication, Communication, Communication! Philosophers (other than those who have succumbed to the Heideggerian virus) start with a substantial competitive advantage over the PowerPoint crowd. But that’s no reason to slack off. Remember Plato: it’s all about dialogue!
Graham Perrin

The Chandler Project Blog » Blog Archive » OSAF's Next Steps - 0 views

  • Being a CalDAV reference implementation is not a priority.
  • we will not be implementing CalDAV scheduling
    • Graham Perrin
       
      CalDAV scheduling is just one aspect of CalDAV; see http://caldav.calconnect.org/standards.html
  • misperception in the press
  • ...17 more annotations...
  • the Microsoft product with the most overlap with our design objectives is probably OneNote
  • not trying to be a GTD specific tool
  • Chandler’s philosophy is different enough from GTD that it would be misleading to call Chandler a GTD tool
  • Chandler succeeds at meeting the needs of users who are tracking ‘knowledge work’
  • Chandler is not oriented around calendaring per se or around a complicated task and project landscape with many dependencies
  • we want Chandler to be more viral. We want Chandler to be easy to explain to others. We want Chandler to be found in contexts where people are already spending time. We want Chandler to be
  • even more useful as that user pulls in other people to collaborate
  • We want happy users be successful evangelists for Chandler
  • web widgets that might be deployed in different contexts — iGoogle, Facebook, on an iPhone, etc.
  • widgets should be compelling to a new user who does not use the desktop, in addition to providing features that complement the desktop. Eventually, the widgets can be building blocks
  • the user problem we are serving is an emerging market
  • there isn’t a shared, public vocabulary to describe what we’re doing
  • Our best articulation of our core value to date is: Chandler is a way to manage and collaborate on ideas using: A List View built around the idea of the Triage Workflow A Calendar View Chandler Hub Sharing Service
  • Better product messaging so that people understand what ‘user problem’ we’re trying to solve and how we’re trying to solve it.
  • more ways to get data in and out
  • web widgets (in the browser, on mobile devices and on the desktop)
  • We’re not looking to be a cheaper alternative to Outlook/Exchange. This means we’re not investing in support for free/busy-style scheduling. We’re not looking to be the ‘everyman’s’ version of Microsoft Project or Bug and Ticket-Tracking systems. This means we’re not investing in support for complex task and project management, e.g. task dependencies, tracking percent done, time estimates, robust support for assigning tasks, etc. We’re also not going to be implementing the GTD methodology.
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Mark -

Corporate Wikis reviewed: Confluence, JotSpot, WetPaint, Socialtext - 0 views

  • Corporate Wikis reviewed: Confluence, JotSpot, WetPaint, Socialtext by Troy Angrignon on Mon 10 Jul 2006 06:30 AM PDT  |  Permanent Link  |  Cosmos Wikis are on the rise in corporations. And it's about time. One of the principles of Web 2.0 is that your user community can generate content that is better, faster, and probably easier to read than you can as a vendor. One way to enable them to contribute would be to build a wiki and let them flesh it out. Some good examples are coming up in this article: "Corporate wikis breaking out all over: MSDN Wiki" by Dion Hinchcliffe. (He has another great post as well called "Exploiting the Power of Enterprise Wikis") Quote of the day: "Not leveraging the contributions of a company's most impassioned and enthusiastic customers is starting to be seen as a significand oversight in many business circles." It appears in the article that eBay is using Wikis to better communicate between their users, partners, and suppliers. Now MSDN (Microsoft Developer Network) is using their pages to improve the quality of their developer documentation with the MSDN Wiki. THAT is a great usage. Your users often know your product better than your engineers and product managers because they have to live with it day to day. And guess what? If they tell the truth about some part of your product being broken - that's a GOOD thing.
  • Atlassian's Confluence is the best of them so far. Pros: the overall design is clean, it has advanced management tools, good security, and simple attachments.Its email function has to pick mail up from a POP box which makes it a little bit less ad-hoc but still functional. And most importantly, it also has great tools for moving pages around. Cons: Text editing, like with most apps these days is a bit dodgy, and pasting in blocks of text from Word is likely to cause problems. The pricing model is reasonable but for some reason (possibly because they're from Australia), they still don't have a directly hosted option so you have to use somebody like Contegix or deploy it on your own box. This seems to be a big and obvious oversight on their part these days. Also, their pricing model doesn't encourage small deployments right off the bat. I think this is the one that we'll use more of internally at the company where I work. Summary: The best of the enterprise wikis today, and one of the best options for scalability.
  • WetPaint is a newcomer that is doing some interesting stuff and that might be a better bet than JotSpot. Pros: The design is beautiful, the tool is very easy to use, the text editor is one of the best I have seen. Cons: I'm not clear on their entierprise suitability and it's not really their target market. It didn't appear that they had much in the way of administration tools, granular security, or any way to integrate into a back-end authentication system. Summary: I met one of the WetPaint guys at Gnomedex but he didn't seem to know the product very well. Hopefully next time, they'll put somebody more knowledgeable at their booth who knows the product in more detail. I think they're worth watching to see what they do in the next few months.
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