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1. Focus on people when planning your social business strategy. 2. Design systems and technologies around people and the way they work. 3. Engage and interact with your employees and customers. 4. Profit from your connections and communities.

Want a great deal? Check what your favorite brands are posting on Facebook and Twitter. Interacting with consumers through social media is becoming increasing more vital to corporate marketing strategies. The ability to globally broadcast praises and complaints about companies and brands has businesses very active on social networks.

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

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