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Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.

[Video] Google conducted a small survey in Times Square not too long ago simply asking people, "What is a browser?" The result was that less than 8% of those interviewed knew the answer. Most people responded with search engines such as Google & Yahoo but a few were on point naming Microsoft Internet Explorer and Mozilla Firefox. Watch the video...

New research shows that Twitter is gaining recognition as a useful business resource among younger demographics. Twitter has become popular for young professionals as a way to find answers from experts, poll their followers, share opinions, and communicate during conferences and while traveling.

Taweet (beta) is a unique Twitter application that adds a whole new dimension to your Twitter experience: the future. The casual format of Taweet allows users to answer one simple question: "What are you doing in the future?" …and search the future to see what others are doing.