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This week Microsoft Office 2010 was released as a technical preview to testers. New collaboration features will be the highlight of Office 2010 applications. Unified and real-time communication products are proliferating throughout the market and Microsoft is hoping to keep pace, and its strong grip on the business world.

Real-time collaboration for Microsoft Office is the focus of OneDrum, a tech startup based in the United Kingdom which launched a closed beta of its

Business owners take all possible steps to ensure customer satisfaction. One of the most successful and recommended strategies in this regard is to begin with a virtual receptionist service. This service brings in extra representatives for a business and eases the lives of the customers. When the customers have questions or queries to be answered or any problems to be solved, they try to reach the authoritative body telephonically and it is not uncommon for them for not having to been able to do so. This is where the need for virtual receptionists comes in. Virtual receptionists are basically persons who work for the customer support but do not work from the office or any specified location.