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alaingrosrey

Caractéristiques d'un Electronic Performance Support System (EPSS) - 0 views

academy.whatfix.com/support-system-characteristics

Formations adaptées Performance Efficacité EPSS Adobe Connect

shared by alaingrosrey on 13 Feb 18 - No Cached
  • Electronic performance support systems(EPSS)  gained a huge traction when companies began focusing on user productivity and performance
  • it provides relevant knowledge right at the moment of need.
  • Thus, simply put, an EPPS can be defined as a software that caters to user needs by presenting information that is sufficient enough and just in time to complete a particular task at hand
  • ...19 more annotations...
  • It is best to provide step-by-step instructions in procedure-oriented task
  • It is best suited to display information in an audio-visual form when the user needs training right from the scratch
  • 1. Your EPSS should be capable of providing information in multiple formats.
  • 4. It Should Monitor User’s Control and Access to Information.
  • 2. It Should Provide ONLY the Relevant Information
  • This is because, when a user resorts to an electronic performance support system, he just wants to get his current task completed.
  • 3. It Should Easily Retrieve Information to be Displayed
  • Because the user wants to access the needed information quickly
  • It acts as an expert system and asks the user what he wants and then presents the most appropriate procedure to do so
  • An electronic performance support system should present information to a user based on his job profile and prerequisite knowledge
  • 5. It Should be Easy to Update:
  • 6. The Electronic Performance Support System Should be Transparent
  • Somebody using an EPSS should not be required to know where the information is located and how is it retrieved
  • 7. The Electronic Performance Support System Should be Self Explanatory and User-Friendly
  • 8. The Electronic Performance Support System Should Allow Learning at Different Levels
  • an EPSS should provide minimal information for those who do not want details
  • 9. It Should Provide Knowledge Based on a User’s Learning Style
  • 10. It Should be Reliable and Capable of Fault Tolerance
  • In the case of breakage of communication, information should not be lost.
  • alaingrosrey on 13 Feb 18
     
    En rapport avec le système Adobe Connect et Moodle
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