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Knowledge Work Types : eLearning Technology Several people have asked for some clarification on my definition of Concept Work and Concept Workers. To help clarify this and to begin thinking through implications for Work Literacy Skills, I went back through a couple of different sources. Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications. One was based on the complexity of the work. Work that requires greater interpretation/judgment vs. work that is relatively routine. He also classified these according to the level of dependence on others. Within that he then defined the following types of knowledge workers: * Transaction Worker - Routine, individual, ex. call center. * Integration Worker - Routine, collaborative, ex. systems development * Expert Worker - Interpretation/judgment, individual, ex. family physician * Collaboration Worker - Interpretation/judgment, collaborative, ex. investment banker

2008 2009 : eLearning Technology It's always interesting to look back at the past year - 2008, think about what has changed for me during the year, and think about what that means for the next year - 2009. My blog is really the hub of my thinking and activity, so by going back through posts for the 2008, it gives me a pretty good perspective on what's been happening inside my head during 2008. To do my review, I first looked at what I was writing about and what people were reading on my blog in 2008.

Collaboration Tools : eLearning Technology As I mentioned in Real-Time Collaborative Editing, I had a fantastic experience participating in group editing of a Mind Map of collaborative tools during a session at Learn Trends. You can see the result below. But it was interesting to see the results exported which I've embedded below. I would expect the document to continue to grow and change, but thought it would be worth having it available in a text format as well (so I can find it when I need it).

12 eLearning Predictions for 2009 : eLearning Technology Last year I laid out in January my Ten Predictions for eLearning 2008. In my post, 2008 2009 - written in December 2008, I looked at how well I did in those predictions, and my results were pretty good, not perfect. So, let's try it again this year ...

As a follow on to the discussion of social learning and formal learning in Long Live … great post by BJ Schone - Have LMSs Jumped The Shark? I constantly hear people (across many organizations) complain about their learning management system (LMS). They complain that their LMS has a terrible interface that is nearly unusable. Upgrades are difficult and cumbersome. Their employees' data is locked in to a proprietary system. Users hate the system. It's ugly. (Did I miss anything?) We've recently seen LMSs shift to include more functionality, such as wikis, blogs, social networking, etc. I think they're heading in the wrong direction. I don't really understand why LMS vendors are now thinking they need to build in every possible 2.0 tool. If I want a great blogging platform, I'm going to download WordPress (it's free and has a huge support community). If I want a great wiki platform, I'm going to download MediaWiki or DokuWiki (also free and they have huge support communities). And when it comes to social networking, as a co-worker put it, "Do they really think I'm going to create a 'friends' list in the LMS? Seriously?"