Forrester has missed a trick. It has fallen into the evolutionary trap of assuming that existing processes will accommodate the new world of socially networked operations. If anything, the adoption of these technology solutions will raise the specter of how business process designed to release value is articulated through software. That alone could kill off many an otherwise worthy project as business managers stop to rethink what they need to build in order to solve the real problems of the day. Collaboration will go some distance, but without a fast track way of implementing BRP, it will represent a lot of wasted effort.
