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Gary Edwards

Domo CEO Josh James interview - Business Insider - 0 views

  • The Domo platform takes data from almost any other imaginable business app, from Salesforce to Instagram, and pushes it into one place with real-time updates. If a sales rep wants to see how many likes a post got on Facebook from a certain territory in Nebraska, Domo boasts that it's the place. 
  • Similarly, if a marketing person isn't generating enough leads, the algorithm can flag it and indicate that it's time to pick up the pace if they're going to make quota. There's even a chat functionality for people in the business to talk to each other about the data.
  • Now that Domo's customers past and present have adjusted to the idea of uploading and mashing all of their data from every source under the sun, James says they're ready for the next step. "You've paid the original price to get in the game," James says.  With the new Domo, all of that data gets a shiny new interface that lets you see what anyone else in in the company is working on. James says that he uses the new Domo app himself to create the slides that he presents to his company's board of directors, who can actually track Domo's progress even as deals close.  "There's no other board in the world that has every bit of data about just one company," James says.
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  • James says that with all of that data being updated and presented in real-time, it drastically cuts down on his number of meetings — why have a two-hour long meeting to present data that everybody already knows? And it can do the same for any employee anywhere in the business, he says.
  • And it's better than Slack, James says, because it's "not the watercooler, but the metrics" — every conversation is around a piece of business data, not just a freewheeling meeting where people can say whatever comes to mind, which isn't "how businesspeople think."
  • But given the company's reliance on outside services for data, James says that he doesn't really like to think of Domo displacing any other company, so much as it is a brand-new way of thinking about data that all comes together. 
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    "Domo has a new upgraded app, called "The Business Cloud," announced at today's Domopalooza event in Salt Lake City. It takes all of the data that Domo has gotten so good at importing from other business apps and lays it all out in a slick interface. James says it lets a customer manage literally every aspect of their business, in real-time.  This souped-up system has been in the works since Domo was founded in 2010, James says, and has taken over $500 million in R&D investment. "
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